DCTA, partners expand Texas' Collin County Transit program
The service consists of a subsidized taxi voucher program that provides efficient transit options for participating MUTD cities, including McKinney, Lowry Crossing, Melissa, Princeton, and now, Celina.
Collin County Transit — a partnership between the City of McKinney, Texas; the McKinney Urban Transit District (MUTD); and the Denton County Transportation Authority (DCTA) — will begin operating in the City of Celina, Texas.
The service consists of a subsidized taxi voucher program that provides efficient transit options for participating MUTD cities, including McKinney, Lowry Crossing, Melissa, Princeton, and now, Celina. For customers whose mobility device cannot be accommodated through the taxi voucher program, DCTA will directly provide demand-response service.
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In addition to serving the City of Celina, the MUTD approved expanding Collin County Transit service hours and will now operate Monday through Friday from 6 a.m. to 6 p.m., and on Saturdays from 8 a.m. to 6 p.m. Trips can be booked 24 hours a day, seven days a week, and 365 days a year. A variety of taxis operate Collin County Transit, including wheelchair accessible vehicles. A resident of one of the participating cities can apply for Collin County Transit via email, fax, phone, or mail and must provide a completed application, signed terms and conditions, and copies of all required documentation. Irving Holdings, DCTA’s contractor, operates and manages the taxi voucher program.
“Expanding Collin County Transit service to the City of Celina is a great opportunity for DCTA to provide alternative transit options for a fast-growing community,” said Jim Cline, DCTA president. “In addition, we are excited to expand Collin County Transit service to Saturdays based on customer feedback given to MUTD.”
Customers can pay the fare for the taxi voucher program using a pre-issued taxi debit card that they can load a maximum of $100 each month (in $5 increments). The customer contribution will be matched three to one for a total value of up to $400 maximum per month. Taxi drivers will accept cash and credit card for any additional payments required.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.