Dig Deeper: Michigan Flyer Launches New 'Hytch' Door-to-Door Service
Homeland Security Designates For-Hire Transportation as ‘Essential Critical Infrastructure’
This is the first time the private sector, for-hire transportation industry has been explicitly named as part of the nation's critical infrastructure at the federal level.

Bus drivers and workers who provide or support intercity, commuter, and charter bus service in support of other essential services or functions.
Photo: Michigan Flyer
In an historic move, the U.S. Department of Homeland Security (DHS) added the for-hire transportation industry to its list of “essential critical infrastructure workers,” a vital designation for fleet operators amid the COVID-19 pandemic.
The designation comes after The Transportation Alliance sent an urgent letter to DHS Acting Secretary Chad Wolf last week.
“Mr. Secretary, in order for us to fight this invisible threat, all private sector transportation companies are at your disposal,” TTA President Thomas P. Arrighi wrote in his March 25 letter. “Each vehicle represents an essential piece of equipment in our nation’s toolbox as we work together to end this deadly virus.”
This is the first time the private sector, for-hire transportation industry has been explicitly named as part of the nation’s critical infrastructure at the federal level. Specifically, the newly added provisions cover:
Employees supporting personal and commercial transportation services — including taxis, delivery services, vehicle rental services, bicycle maintenance and car-sharing services, and transportation network providers.
Bus drivers and workers who provide or support intercity, commuter, and charter bus service in support of other essential services or functions.
“We are grateful to Secretary Wolf and his team for this extremely important designation,” President Arrighi said. “To see such swift action means that our affiliated drivers, employees, and teams will be on the street when America needs us most.”
The industry’s enormous array of transportation services in the U.S. is especially vital during the COVID-19 crisis. It includes non-emergency medical transportation for low-income Americans to life-saving medical appointments such as dialysis and chemotherapy; transportation of healthcare workers to hospitals during reduced public transit options; delivery of meals for low-income students; grocery trips for Americans living in food deserts; ADA-compliant vehicle trips for people who use wheelchairs; and numerous other services.
More Management

METRO Opens Submissions for 2026 Motorcoach Awards
Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.
Read More →
New York MTA Advances Final Contract for Second Avenue Subway Expansion
Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.
Read More →
Transit Agencies Highlight Safety Gains at National Summit
Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.
Read More →
NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting
The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees
Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.
Read More →
DART Launches Major Security, Fare Enforcement Initiative
The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.
Read More →Advancing Fare Collection Through Technology and Innovation
Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
Read More →
Game Day in Motion: Moving Millions During the 2026 World Cup
Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.
Read More →
Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap
The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.
Read More →
