METRO Magazine Logo
MenuMENU
SearchSEARCH

Homeland Security Designates For-Hire Transportation as ‘Essential Critical Infrastructure’

This is the first time the private sector, for-hire transportation industry has been explicitly named as part of the nation's critical infrastructure at the federal level.

March 30, 2020
Homeland Security Designates For-Hire Transportation as ‘Essential Critical Infrastructure’

Bus drivers and workers who provide or support intercity, commuter, and charter bus service in support of other essential services or functions.

Photo: Michigan Flyer

2 min to read


In an historic move, the U.S. Department of Homeland Security (DHS) added the for-hire transportation industry to its list of “essential critical infrastructure workers,” a vital designation for fleet operators amid the COVID-19 pandemic.

The designation comes after The Transportation Alliance sent an urgent letter to DHS Acting Secretary Chad Wolf last week.

Ad Loading...

“Mr. Secretary, in order for us to fight this invisible threat, all private sector transportation companies are at your disposal,” TTA President Thomas P. Arrighi wrote in his March 25 letter. “Each vehicle represents an essential piece of equipment in our nation’s toolbox as we work together to end this deadly virus.”

This is the first time the private sector, for-hire transportation industry has been explicitly named as part of the nation’s critical infrastructure at the federal level. Specifically, the newly added provisions cover:

  • Employees supporting personal and commercial transportation services — including taxis, delivery services, vehicle rental services, bicycle maintenance and car-sharing services, and transportation network providers.

  • Bus drivers and workers who provide or support intercity, commuter, and charter bus service in support of other essential services or functions.

“We are grateful to Secretary Wolf and his team for this extremely important designation,” President Arrighi said. “To see such swift action means that our affiliated drivers, employees, and teams will be on the street when America needs us most.”

Ad Loading...

The industry’s enormous array of transportation services in the U.S. is especially vital during the COVID-19 crisis. It includes non-emergency medical transportation for low-income Americans to life-saving medical appointments such as dialysis and chemotherapy; transportation of healthcare workers to hospitals during reduced public transit options; delivery of meals for low-income students; grocery trips for Americans living in food deserts; ADA-compliant vehicle trips for people who use wheelchairs; and numerous other services.

More Management

A tan, blue, and green graphic with text reading "Record Ridership: World Cup 2026."
Managementby Elora HaynesJune 18, 2026

FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide

See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.

Read More →
Zero-emissions bus with FLEETWATCH technology
ManagementJune 17, 2026

The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets

In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.

Read More →
Six-Year Plan Boosts Virginia Transit, Rail Investments
Managementby StaffJune 17, 2026

Virginia's $28.5B Transportation Plan Targets Transit and Rail

Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.

Read More →
Ad Loading...
A color graphic with LIT's logo and text reading "Now Accepting 2027 Host City Proposals."
Managementby Staff and News ReportsJune 17, 2026

Latinos In Transit Seeks Host Organization for 2027 Leadership Summit

The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.

Read More →
Group announcing BUSES Act
Motorcoachby StaffJune 16, 2026

Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program

Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.

Read More →
Security and Safetyby StaffJune 16, 2026

DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades

Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.

Read More →
Ad Loading...
An LA Metro D Line train in Union Station
Managementby StaffJune 16, 2026

D Line Expansion Fuels Growth Across LA Metro's Rail System

Weekend rail ridership was especially strong, soaring 18% as riders embraced expanded access to jobs, entertainment, dining, and cultural destinations, said the agency. Total system ridership for May, including bus and rail, was 26,966,657.

Read More →
Manhattan Congestion Relief Zone Sees Traffic Reduction
Managementby StaffJune 15, 2026

Q4 Travel Data Reveals Drop in Vehicle Traffic to Manhattan Congestion Zone

NYMTC’s quarterly Travel Patterns Report provides a snapshot of travel activity throughout New York City, Long Island, the Lower Hudson Valley, and northern New Jersey using data collected from the agencies operating the region’s bridges, tunnels, and public transit systems.

Read More →
A user demonstrating Metrolink's contactless fare payment pilot.
Technologyby StaffJune 12, 2026

Southern California's Metrolink Debuts Contactless Fare Payment Pilot

Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.

Read More →
Ad Loading...
A BART train on the tracks.
Managementby StaffJune 12, 2026

California's BART Approves FY27 Budget While Maintaining Service Levels

The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.

Read More →