For the past two months, Seattle’s King County Metro has focused on educating and reminding riders of the requirement to pay proper fare. This education leads to May 31, when fare enforcement officers will begin issuing printed warnings and citations to riders who cannot provide proof of fare payment on buses and streetcars.
During the initial fare education phase in April and May, the agency found that 76% of riders contacted had proof of payment. Fare enforcement officers provided information to the remaining riders on the expectation to pay the fare, reduced fare programs, and ways to show proof of payment.
"We see riders are getting back into the habit of tapping their cards and paying at the farebox, which funds essential bus service in our communities," King County Metro's Chief Safety Officer Rebecca Frankhouser said. "As we shift toward issuing warnings and potential citations, we are again reminding riders that there are free and reduced transit fares to ensure everyone can take transit."
In 2020, King County Metro paused fare enforcement to reassess Safety, Security, and Fare Enforcement (SaFE) to make the transit system more equitable.
Currently, the agency often provides more than 300,000 rides each weekday. However, bus ridership in 2024 was about 90 million systemwide, with an estimated $73 million in revenue.
What Riders Need to Know
The agency system continues to deploy 30 fare enforcement officers across 220 transit security officers.
King County Metro's adult fare is currently $2.75. Fare enforcement officers will accept proof of payment in the form of:
A recently tapped ORCA fare card.
An activated Transit GO Ticket on their phone.
A tapped ORCA card in Google Wallet.
A transfer slip issued to someone who paid cash or used a human service bus ticket at the farebox.
According to an agency statement, paying with an ORCA card provides information about riders to help the agency retain ridership data that maintains state funding and helps them serve riders better.
Although many businesses provide their employees with ORCA cards, employees are still required to tap their company-issued cards. The agency encourages everyone to tap their ORCA card, including youth 18 and under who travel for free.
Warnings, Fines, and Alternative Resolutions
Riders who do not have valid proof of payment will first receive a printed warning, which they can receive two of without consequence. Third and subsequent violations may result in a fine or an "alternative resolution."
For third and subsequent violations, the rider may choose from the following:
