Metro-North prioritized on-time performance over safety, review says
The FRA assessment found management emphasizes on-time performance to the detriment of safe operations and adequate maintenance of its infrastructure, resulting in a deficient safety culture, increased risk and reduced safety on the Metro-North system.


The Federal Railroad Administration (FRA) announced its findings and recommendations from an intensive 60-day comprehensive safety assessment of Metro-North Commuter Railroad.
The assessment, known as Operation Deep Dive, found that Metro-North’s management emphasizes on-time performance to the detriment of safe operations and adequate maintenance of its infrastructure, resulting in a deficient safety culture, increased risk and reduced safety on the Metro-North system.
The report requires Metro-North to submit plans to FRA within 60 days on how it will improve the effectiveness of its Safety Department and training programs.
The report instructs Metro-North to take the following actions to mitigate risk and to begin a turnaround of the railroad’s safety culture:
Effective immediately, Metro-North’s senior leadership must put safety front and center and communicate and implement that priority throughout its organization.
Within 60 days, Metro-North shall submit to FRA a plan to improve its Safety Department’s mission and effectiveness, including providing appropriate in-person monitoring of field activities and personnel.
Within 60 days, Metro-North shall submit to FRA a plan to improve its employee training, ensuring that it develops and implements an effective training program for all operating departments.
The assessment directs Metro-North to address 25 specific recommendations covering eight safety critical concerns identified by FRA. These include:
Track safety standards
Railroad operating rules
Certification requirements for locomotive engineers and conductors
Safety training for roadway workers and employees who maintain rolling stock
Train control systems
Operations Control Center
Fatigue management for maintenance-of-way employees
FRA announced Operation Deep Dive on Dec. 16, 2013 following a train crash near Spuyten Duyvil Station that killed four people and injured nearly 70 others. The tragic accident is one of four notable accidents that occurred on the railroad in 2013.
More Management

METRO Opens Submissions for 2026 Motorcoach Awards
Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.
Read More →
New York MTA Advances Final Contract for Second Avenue Subway Expansion
Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.
Read More →
Transit Agencies Highlight Safety Gains at National Summit
Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.
Read More →
NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting
The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees
Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.
Read More →
DART Launches Major Security, Fare Enforcement Initiative
The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.
Read More →Advancing Fare Collection Through Technology and Innovation
Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
Read More →
Game Day in Motion: Moving Millions During the 2026 World Cup
Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.
Read More →
Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap
The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.
Read More →
