METRO Magazine Logo
MenuMENU
SearchSEARCH

Metrolink upgrades passenger communications

By mid-year, the new system will allow passengers to sign up for text messages and e-mail notifications with train status updates. The system will also be integrated with current social media sites, displaying the same information on the agency's Facebook and Twitter pages.

April 16, 2012
2 min to read


Later this month, Southern California’s Metrolink will complete the first phase of implementation of a $1.6 million upgrade to its communication system that will provide passengers with more timely train schedule information and status updates at Metrolink train stations. The new system is now installed and operational on Metrolink's San Bernardino, Orange County, Inland Empire-Orange County and 91 lines.

Prior to the upgrade, information at the station was limited to current date, time and basic delay information. The first phase of the implementation consists of new automated messages that inform passengers when the next three trains are scheduled to arrive/depart as well as more timely information, including special announcements, track changes and delay notifications.

Ad Loading...

By mid-year, the new system will allow passengers to sign up for text messages and e-mail notifications with train status updates. The system will also be integrated with Metrolink's current social media sites, displaying the same information on the agency's Facebook and Twitter pages.

The second and third phases will implement the text-to-speech feature allowing Metrolink's Operations Center staff to send audible messages to stations. The second and third phases are anticipated to occur in conjunction with the implementation of Positive Train Control (PTC) scheduled for 2013. The third phase will link the communication system upgrade to the PTC on-board global positioning system to provide the most accurate and continuously updated train arrival and departure times at the stations.

More Rail

A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Metra Electric Line Vehicles
Railby Staff and News ReportsJuly 24, 2026

Metra Celebrates 100 Years of Electric Rail, Looks to the Future

The event was also a celebration of recent reforms to public transportation in the Chicago area, changes that could be as transformative in the future as the major civic achievement a century ago, said officials.

Read More →
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →
Ad Loading...
Nathaniel P. Ford Sr., named President/CEO at DART
Managementby Alex RomanJuly 22, 2026

DART Taps Nathaniel P. Ford Sr. as Next President/CEO

Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority

Read More →
California High Speed Rail in High Desert Corridor
Railby Alex RomanJuly 21, 2026

California High-Speed Rail Authority Signs MOU to Advance High Desert Corridor

The agreement deepens collaboration between the California High-Speed Rail Authority and the High Desert Corridor Joint Powers Agency, supporting design integration, cost savings, and faster delivery of a key Southern California rail link.

Read More →
TechnologyJuly 20, 2026

Building the Next Generation of Transit Technology

In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.

Read More →
Ad Loading...
What Transit Agencies Get Wrong About Data METROspectives episode with strada360's Steve Lassey
Sponsoredby Alex RomanJuly 20, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →
TTC streetcar on tracks

TTC Launches Camera Pilot to Curb Illegal Passing of Streetcars

During the pilot, the cameras will measure how often illegal streetcar passing occurs and test the technology's reliability for future automated enforcement.

Read More →
An NJ TRANSIT River Line light rail vehicle.
Managementby Staff and News ReportsJuly 17, 2026

NJ TRANSIT Secures Capital Funding, Adopts FY2027 Budget

The budgets continue investments in infrastructure and equipment to maintain the system in a state of good repair and enhance the overall customer experience.

Read More →
Ad Loading...
A rider validating a tap payment on a Masabi validator.
Technologyby Staff and News ReportsJuly 17, 2026

Biz Briefs: Masabi Teams with St. Louis Metro and More

In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.

Read More →