Metrolink upgrades passenger communications
By mid-year, the new system will allow passengers to sign up for text messages and e-mail notifications with train status updates. The system will also be integrated with current social media sites, displaying the same information on the agency's Facebook and Twitter pages.
Later this month, Southern California’s Metrolink will complete the first phase of implementation of a $1.6 million upgrade to its communication system that will provide passengers with more timely train schedule information and status updates at Metrolink train stations. The new system is now installed and operational on Metrolink's San Bernardino, Orange County, Inland Empire-Orange County and 91 lines.
Prior to the upgrade, information at the station was limited to current date, time and basic delay information. The first phase of the implementation consists of new automated messages that inform passengers when the next three trains are scheduled to arrive/depart as well as more timely information, including special announcements, track changes and delay notifications.
By mid-year, the new system will allow passengers to sign up for text messages and e-mail notifications with train status updates. The system will also be integrated with Metrolink's current social media sites, displaying the same information on the agency's Facebook and Twitter pages.
The second and third phases will implement the text-to-speech feature allowing Metrolink's Operations Center staff to send audible messages to stations. The second and third phases are anticipated to occur in conjunction with the implementation of Positive Train Control (PTC) scheduled for 2013. The third phase will link the communication system upgrade to the PTC on-board global positioning system to provide the most accurate and continuously updated train arrival and departure times at the stations.
More Rail

New York MTA Advances Final Contract for Second Avenue Subway Expansion
Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.
Read More →
San Diego MTS Breaks Monthly Trolley Ridership Record
Agency officials said July’s ridership indicates MTS’s continued recovery from the pandemic.
Read More →
Report Examines NJ TRANSIT Reliability, Funding Challenges
The Garden State Initiative analysis examines the roles of Amtrak infrastructure, fleet management, and agency operations while recommending a more performance-based approach to improving reliability.
Read More →
Stadler, CapMetro Sign Long-Term Rail Fleet Support Agreement
Beginning in 2027, Stadler will provide on-site technical expertise, spare parts support, training, and obsolescence management to help extend the reliability and longevity of CapMetro’s GTW fleet.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CATS Gold Line Marks 5 Years of Service, 2.8M Passenger Trips
With a six-mile expansion planned, the Charlotte streetcar is positioned to connect more neighborhoods and major transit hubs across the region.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
Amtrak Begins Major Construction at New York’s Sunnyside Yard
The new maintenance facility will support Amtrak’s Airo trainsets while improving maintenance efficiency and turnaround times in New York.
Read More →
Chicago Leaders Unveil Plans for O’Hare Airport Express Train
The privately developed project would offer a 15-minute trip between downtown and O’Hare’s Terminal 2, with trains operating every 15 minutes on a dedicated track. The service would use battery-electric trains and three existing freight rail rights-of-way.
Read More →
OCTA Maps Out 30-Year Strategy to Protect Coastal Rail Corridor
The draft feasibility report identifies strategies to protect the coastal rail line for decades as the agency continues near-term stabilization and sand placement efforts.
Read More →