Micro Bird named Normand Pâquet as its new chief commercial officer.
Pâquet has been the VP, sales and marketing, for 11 years, and has held a variety of senior roles with Micro Bird as well as before he joined the bus manufacturer in 2007, according to Micro Bird.
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In his new position, Pâquet will be in charge of future strategies and business development, Erik Boisvert, sales and marketing coordinator for Micro Bird, told METRO’s sister publication School Bus Fleet.
RELATED: James Mansell discusses new Micro Bird D-Series
“As Micro Bird continues to grow, evolve, and prepare for its future projects, it is necessary to make some adjustments,” Steve Girardin, president of Micro Bird, said in a personnel announcement last week. “For this reason, I have the pleasure to announce that Normand Pâquet’s title will be changing to chief commercial officer.”
Micro Bird recently launched its new D-Series electric bus at this year’s BusCon in Indianapolis. The vehicle is built on a Ford E450 chassis and features a 158-inch wheelbase.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.