Minn. Metro Transit P.D. taps Verint's Nextiva software
Solution is helping the organization’s Metro Transit Police force advance its ability to monitor and secure the Twin Cities’ current and new light rail and commuter trains and passengers, as well as enhance investigation capabilities and increase response times.
Verint Systems Inc. announced that Metro Transit Police Department, part of Metro Transit in Minneapolis/St. Paul, is extending its investment in Verint technology, standardizing key parts of its transportation technology platform with Nextiva video management software (VMS) for the Central Corridor Light Rail Transit (CCLRT) Project.
Moving from its legacy security and business systems to a unified approach, the Verint VMS solution is helping the organization’s Metro Transit Police force advance its ability to monitor and secure the Twin Cities’ current and new light rail and commuter trains and passengers, as well as enhance investigation capabilities and increase response times.
Metro Transit is one of the country’s largest transit systems, providing more than 80 million annual passenger trips throughout the Minneapolis/St. Paul region. It operates the Hiawatha light rail line, Northstar commuter rail line and 123 bus routes. Metro Transit employs its own sworn police force committed to the safety of its customers and employees and serves eight counties and 85 cities in the region.
Starting in 2010, Metro Transit embarked on a four-year construction project to expand operations with an 11-mile line connecting downtown St. Paul and Minneapolis with existing lines. The initiative, known as the Central Corridor Light Rail Transit (CCLRT), is adding 31 new light rail transit vehicles and 18 new stations.
Taking a proactive approach to security, the Metro Transit Police Department launched an initiative to standardize its transportation and security technology platform in conjunction with the CCLRT Project. Since 2009, Metro Transit has leveraged a wide array of Verint’s comprehensive security solutions to monitor portions of its operations—from its mobile fleet and light rail systems to its stations — and help migrate from analog to IP-based video.
Based on its experience and success using Verint solutions and the technology’s open architecture platform that integrates with third-party systems, Metro Transit selected the Nextiva Video Management Software to help achieve the objectives of the CCLRT standardization initiative. Taking a phased approach to implementation, the organization began its rollout in September 2012.
More Rail

OKC Streetcar Makes Zero-Fare Service Permanent
Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input
The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Metra Celebrates 100 Years of Electric Rail, Looks to the Future
The event was also a celebration of recent reforms to public transportation in the Chicago area, changes that could be as transformative in the future as the major civic achievement a century ago, said officials.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →
California High-Speed Rail Authority Signs MOU to Advance High Desert Corridor
The agreement deepens collaboration between the California High-Speed Rail Authority and the High Desert Corridor Joint Powers Agency, supporting design integration, cost savings, and faster delivery of a key Southern California rail link.
Read More →
Building the Next Generation of Transit Technology
In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.
Read More →