National Interstate Insurance Co., a provider of transportation insurance, entered into a preferred partnership with the International Motorcoach Group (IMG) to provide its members with enhanced risk management and claims services.
The agreement, which was effective June 19, is designed to deliver a superior level of service to IMG members who purchase their insurance through National Interstate. Program benefits, provided by both National Interstate and its affiliate, Safety, Claims and Litigation Services, LLC include access to a variety of risk management tools and resources such as an exclusive online customer website and automated event recorder technology. Customers will also enjoy specialized claims management services, including accelerated communication, subrogation assistance, and personalized file reviews.
"We are delighted to have National Interstate as one of our preferred insurance carriers,” said Bronwyn Wilson, president, IMG. “The services and resources they offer IMG companies enhance our continuing commitment to safety and training, while providing tools to help members better understand and improve their businesses."
"As a longstanding charter member of IMG, we are very pleased to take our relationship to the next level through our new affinity agreement," said Michelle Wiltgen, assistant VP and national commercial marketing manager for National Interstate. "Our goal is to make the insurance purchase more than just a financial transaction. We want IMG members to have the ability to run the safest operation possible, and our valued added risk management services do just that. We are also committed to providing exceptional claims management. Our unparalleled customer focus provides an extremely high level of communication throughout the entire claims process. Whether it's a routine fender bender or a catastrophic accident, our disciplined and highly responsive team is ready to deliver the highest level of service."
