NHTSA: Enforcement deters distracted driving
Two pilot projects measured the effect of increased law enforcement coupled with high-profile public education campaigns. In Syracuse, N.Y., because of high-visibility enforcement, both handheld cell phone use and texting behind the wheel declined by one-third. In Hartford, Conn., there was a 57 percent drop in handheld use and texting behind the wheel dropped by nearly three-quarters.
Increased law enforcement coupled with high-profile public education campaigns resulted in dramatic reductions in distracted driving during pilot programs held in Syracuse, N.Y., and Hartford, Conn., according to National Highway Traffic Safety Administration (NHTSA) researchers.
Each program, which was supported by $200,000 in federal funds and $100,000 from the state, examined whether increased police enforcement along with paid advertising and news media coverage could reduce distracted driving. The pilot efforts used "Phone in One Hand, Ticket in the Other" as the media campaign theme and were structured similarly to the highly-successful national seat belt campaign, "Click It or Ticket."
During four periods of stepped up enforcement over the past year, Syracuse police issued 9,587 citations for driver violations involving talking or texting on cell phones while operating a vehicle. During the same period, police in Hartford, Conn., issued 9,658 tickets for illegal phone use.
Before and after each enforcement wave, NHTSA actively observed cell phone use and conducted public awareness surveys at driver licensing offices in the two cities, which found:
In Syracuse, N.Y., because of high-visibility enforcement, both handheld cell phone use and texting behind the wheel have declined by one-third.
In Hartford, Conn., where researchers initially identified drivers talking on their cell phones at twice the frequency (which left more room for improvement), there was a 57 percent drop in handheld use and texting behind the wheel dropped by nearly three-quarters.
"The success of these pilot programs clearly show that combining strong laws with strong enforcement can bring about a sea change in public attitudes and behavior," said NHTSA Administrator David Strickland. "We applaud the work of the men and women of the Syracuse and Hartford police forces, and call on state legislatures, law enforcement and safety advocates across the nation to follow their lead."
NHTSA plans to test this same three-part formula — tough laws, strong enforcement, and ongoing public awareness — at the state-wide level next.
In 2009, nearly 5,500 fatalities and another half million injuries resulted from crashes involving a distracted driver. Overall, distraction-related fatalities represented 16 percent of total traffic fatalities in 2009.
Nationwide, 34 states, the District of Columbia, and Guam have enacted texting bans. Nine states, the District of Columbia, and the Virgin Islands have prohibited all hand-held cell phone use while driving.
Click here to see the NHTSA report on the enforcement programs in Syracuse and Hartford.
More Bus

New York MTA Plans Largest Bus Fleet Upgrade in More Than a Decade
The agency is seeking manufacturers for 650 new CNG buses to replace aging vehicles, improve reliability, and advance its broader fleet modernization strategy.
Read More →Building a Flexible Path to Transit Electrification
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
People Movement: Holly Arnold Joins Transdev and More
In this edition, we also cover recent appointments and announcements at Pace, CamTran, MCI, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
The High Cost of Transit Buses: Industry Leaders Look to Procurement Reform
Transit leaders and policymakers examine how standardized bus designs, streamlined procurement, and predictable funding could help agencies stretch budgets and deliver better service.
Read More →
The Business Voice Behind Public Transportation
As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.
Read More →From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement
The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.
Read More →