METRO Magazine Logo
MenuMENU
SearchSEARCH

San Antonio's VIA Expands On-Demand Program

It is the third VIA Link zone to open since the on-demand transit option was introduced in 2019 with a Northeast Zone and grew in 2021 with a Northwest Zone.

San Antonio's VIA Expands On-Demand Program

VIA Link expansion is part of VIA’s Keep SA Moving plan, approved by voters in 2020.

Credit:

VIA

2 min to read


San Antonio’s VIA Metropolitan Transit is expanding its VIA Link service to include a South Zone. This is the third VIA Link zone to open since the on-demand transit option was introduced in 2019 with a Northeast Zone and grew in 2021 with a Northwest Zone.

VIA Link expansion is part of VIA’s Keep SA Moving plan, approved by voters in 2020. The innovative, app-based service provides frequent, reliable trip options in areas where traditional bus service and vehicles are not efficient.

Ad Loading...

The new VIA Link zone connects popular destinations throughout 12.52 square miles, including VIA’s Madla Transit Center, Palo Alto College, Texas A&M University-San Antonio, South San High School, South Park Mall, shopping and medical centers, and Toyota Manufacturing — which is also a partner in developing the South Zone service.

“Expanding VIA Link service to San Antonio’s South Side was the natural next step in realizing the Keep SA Moving plan promise to move more people faster and farther, particularly in areas where innovation is needed to deliver modern transit solutions,” VIA President/CEO Jeffrey C. Arndt said. “The South Zone is home to major education, employment and residential centers that are helping to drive growth for our city and region and represent VIA’s mission to connect our community to opportunity.”

VIA Link passengers can travel anywhere in the zone and connect directly to bus routes at designated transfer points to travel outside the zone. The flexibility provides better frequency, decreases travel times, minimizes walking distances, and offers more pick-up and drop-off locations. Customers are usually picked up within 20 minutes of booking and can track and rate their rides through the free app. VIA Link vans are fully accessible and can accommodate wheelchairs and bicycles upon request.

More New Mobility

frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
A Valley Metro bus
Managementby StaffApril 28, 2026

Keolis Contract Extended for Valley Metro's East Valley Fixed-Route Bus Service

Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.

Read More →
A MOIA/Beep vehicle on the road
New Mobilityby StaffApril 24, 2026

MOIA America Teams with Beep to Grow US Footprint

Through the strategic partnership, MOIA America will provide MOIA’s turnkey autonomous mobility solution. This includes purpose-built, autonomous-ready ID. Buzz vehicles equipped with the self-driving system developed by Mobileye, as well as operator training and enablement.

Read More →
Ad Loading...
A rider looking at a Via map on a smartphone
New Mobilityby StaffApril 6, 2026

NJ TRANSIT Introducing New Microtransit Pilot

The service will offer free connections to major bus stops and park-and-rides, linking customers to NJ TRANSIT’s fixed-route bus network.

Read More →
A new LexRide vehicle for Lextran's on-demand service.
New Mobilityby StaffMarch 31, 2026

Kentucky's Lextran Launches LexRide to Enhance Downtown Mobility

LexRide connects key destinations, including Downtown Lexington, the Distillery District, and the Warehouse Block/National Avenue area, making it easier to explore without worrying about parking, traffic, or multiple rideshare trips.

Read More →
Opening art for Sustabinability Partners Q&A
Zero Emissionsby Alex RomanMarch 25, 2026

Inside EVaaS: A New Model for Airport Fleet Electrification

Sustainability Partners’ Arnold Albiar discusses how a service-based approach is helping airports and public agencies deploy and manage electric fleets more efficiently.

Read More →
Ad Loading...
Officials and community leaders cut a ribbon in front of a Pace On Demand shuttle bus outside Rolling Meadows City Hall to celebrate expanded on-demand transit service in northwest Cook County.
New Mobilityby News/Media ReleaseMarch 9, 2026

Chicago Pace Expand On-Demand Transportation Program

The expanded service builds on Pace’s growing On Demand network and is intended to improve access to destinations such as medical appointments, schools, shopping, employment centers and connections to the regional transit system.

Read More →
A vehicle that will be used for MARTA's Reach mobility program.
New Mobilityby StaffMarch 2, 2026

Atlanta's MARTA Set to Launch New On-Demand Transportation Service

An important part of the authority’s NextGen Bus Network, MARTA Reach will bring transit service directly to the rider’s location and offer a seamless link to the broader rail and bus system.

Read More →
A black and blue HOLON urban autonomous vehicle on a city street.
New Mobilityby Elora HaynesFebruary 26, 2026

CharterUP Moves to Scale Autonomous Shuttle Deployments Through HOLON Partnership

The partnership aims to accelerate the rollout of electric, high-capacity autonomous shuttles for campuses, airports, transit systems, and more.

Read More →
Ad Loading...
Portrait of Joshua Schank, Ph.D., alongside the ACES Mobility Coalition logo.
Managementby StaffFebruary 16, 2026

ACES Mobility Coalition Selects Joshua Schank as New Executive Director

Veteran transportation innovator to lead coalition as it pushes nationwide expansion of shared autonomous mobility.

Read More →