San Antonio's VIA Expands Tech to Aid Blind, Low-Vision Riders
NaviLens is wayfinding and information technology that helps blind and low-vision riders navigate to a bus stop, access real-time next bus arrival information, and receive directions to the bus when it arrives at the bus stop.
Over the next several months, VIA will install nearly 6,000 multi-colored QR-style coded NaviLens signs at bus stops and other locations.
Photo: VIA
2 min to read
San Antonio, Texas’ VIA Metropolitan Transit is installing an innovative system that will assist people who are blind or low-vision in more easily navigating the public transportation system.
NaviLens is wayfinding and information technology that helps blind and low-vision riders navigate to a bus stop, access real-time next bus arrival information, and receive directions to the bus when it arrives at the bus stop with the use of their smart phone (Android or IOS) and the NaviLens apps.
Ad Loading...
The technology can be used in 34 different languages, meaning that non-English speakers can also use the system to more easily use transit here.
NaviLens Coming to VIA
Over the next several months, VIA will install nearly 6,000 multi-colored QR-style coded NaviLens signs at bus stops and other locations.
The NaviLens app automatically detects the signs whenever users’ phones are within 50 feet. Once a sign is detected, the app provides spoken navigation to it and translates the code into an audio message that includes real-time information.
Delivering the NaviLens technology underscores VIA’s continued commitment to investing in technology and innovation aimed at improving accessibility and the customer experience.
The NaviLens technology can be used in 34 different languages, meaning that non-English speakers can also use the system to more easily use transit here.
Photo: VIA
Successfully Tested
VIA previously piloted the NaviLens program at 100 stops with high ridership and near Vibrant Works, formerly known as Lighthouse for the Blind, which partnered with VIA on the project.
Ad Loading...
VIA conducted testing events, inviting members of the public to participate and provide feedback regarding their experience using NaviLens.
With the successful pilot program, the VIA board of trustees voted in January 2023 to implement the technology across the system. U.S. Rep. Joaquin Castro, D-San Antonio, secured congressional funding for systemwide implementation of the technology.
In this edition of METROspectives, Luminator CEO Magnus Friberg discusses the company's transformation, the growing role of AI and software, and what's next for transit technology.
The EPA is proposing to remove DEF-related engine derates for new heavy-duty diesel vehicles, a change bus operators say would improve safety and reliability while sparking debate over the future of emissions enforcement.
The partnership gives Better Futures Scholars hands-on experience with real-world challenges while providing VIA with additional analytical capacity to support key agency priorities.
During its first year of operation, NAVI has transported over 15,200 passengers and traveled more than 61,000 miles in autonomous mode without a safety incident caused by the autonomous driving system.
Available through the MBTA mTicket app, the new offering enables eligible match attendees to purchase transportation tickets for dedicated services to Boston Stadium.
The order directs state agencies to streamline transit project delivery, improve coordination, and expand access to bus and passenger rail services across California.
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
From digital transformation to evolving customer demands, CharterUP's Armir Harris offers his perspective on the transportation industry's next chapter.
