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The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.
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Why it's time for public transit agencies to shift focus from the size of their budgets to how effectively those funds drive service on the street.
Read More →In this Consultant Roundtable, AECOM’s Interim Global Transit Director discusses how agencies can align teams, manage complexity, and prepare for the next generation of transit infrastructure and service delivery.
Read More →NJ Transit and Coach USA will see a jump from $4 to $10 on all three Hudson River crossings. Officials say the increase is needed to cope with financial setbacks and complete multiple projects.
Read More →Industry experts said reducing unnecessary bus customization and modernizing purchasing practices could help transit agencies buy more vehicles, improve reliability, and make better use of limited funding.
Read More →McLean currently is the Interim CEO and previously served as the Authority’s Chief Finance Officer.
Read More →Greater Richmond Transit Co. CEO David Green discusses common misconceptions about the transit agency.
Read More →The funding will ensure communities can expand transit options to meet increased demand for services around stadiums.
Read More →Software is designed to help dramatically reduce driver wait times and no shows, as well as prevent same day cancellations. Application includes IVR Confirm, Callback and Cancel modules that enable clients to review trip bookings through a computerized voice system to confirm accuracy.
Read More →Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
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