METRO Magazine Logo
MenuMENU
SearchSEARCH
Enter keywords to search across all content
Transit Dispatchesby Heather RedfernApril 5, 2017

From Mobility to Emergencies: Public Transit's Role

Transit’s role as a public service is much more than driving millions of riders — many of whom have no other transportation option — every day. Mass transit authorities can often be called upon to assist during an emergency event.

Read More →
Transit Dispatchesby Heather RedfernMarch 1, 2017

Making sustainability a 'core principle' helps transit's bottom line

The success of the SEPTA’s first Sustainability Program Plan has resulted in the passage of a second-generation plan —“SEP-TAINABLE 2020”— and made sustainability a core principle for the Authority’s day-to-day operations. Even seemingly easy changes, like replacing fluorescent lights with LED lights have made a difference to the triple bottom line. The plan was recently approved by the SEPTA Board.

Read More →
Transit Dispatchesby Heather RedfernDecember 14, 2016

SEPTA's Supervisor Training Program Helps Employees Move Up the Ladder

The AIM AD programs was designed by SEPTA to expand the pool of supervisors who are ready to move into assistant director positions in the agency's operations and engineering, maintenance, and construction divisions.

Read More →
Ad Loading...
Transit Dispatchesby Heather RedfernNovember 2, 2016

'Partnering' with employees, customers key to advancing transit's safety culture

A goal of SEPTA’s safety initiatives is to have customers and employees take the messages presented by the authority’s safety personnel back to their homes, their workplaces and communities to help the agency's safety culture evolve and grow.

Read More →
Transit Dispatchesby Heather RedfernAugust 17, 2016

SEPTA Pulls Out All the Stops to Transport DNC Attendees

The recently adjourned 2016 Democratic National Convention put Philadelphia in the national — and international — spotlight once again. For the third time in four years, the Southeastern Pennsylvania Transportation Authority transported thousands of visitors to the City of Brotherly Love and its surrounding counties. As with the U.S. Open in 2013 and the World Meeting of Families and Papal Visit in 2015, public transit was a key component for all event activities.

Read More →
Transit Dispatchesby Heather RedfernJune 15, 2016

'AIM-ing' High for Succession Planning in the Transportation Industry

How do you replace the institutional knowledge and subject expertise of a 40-year employee? You do it through succession planning, which is especially necessary in the transportation industry where senior level managers often have well over 25 years’ experience.

Read More →
Ad Loading...

Public Transit Has 'Perks' With Loyalty Programs

The benefits of using public transit are many — environmentally friendly, less stressful than driving and no time wasted sitting in traffic, to name a few. For commuters in cities like Philadelphia, Los Angeles and Montreal, there are even more advantages for using transit — discounts at local businesses for using bus/train/trolley passes.

Read More →
Transit Dispatchesby Heather RedfernFebruary 24, 2016

How a Multifaceted Plan Helped SEPTA Weather Jonas

Winter Storm Jonas socked Philadelphia with 22.4 inches of snow in January. In some areas of the five-county SEPTA service region, snowfall totals were well over two feet. As a result of forecasted high winds, zero visibility and significant snow, SEPTA suspended service on all modes — with the exception of the Market-Frankford and Broad Street subway-elevated lines, its two busiest routes — beginning at 4 a.m. on Saturday, Jan. 23.

Read More →
Transit Dispatchesby Heather RedfernDecember 14, 2015

Passenger Etiquette: Taking Rudeness Out of the Ride

We’ve all been there — stuck behind the bus rider “oversharing” his or her phone conversation or next to the person who thinks a subway smorgasbord is a great idea. How does one handle unacceptable behaviors that seem to have become the norm? In September 2014, the Southeastern Pennsylvania Transportation Authority (SEPTA) introduced “Dude It’s Rude,” a direct message campaign that addresses passenger etiquette and quality of ride issues on all SEPTA vehicles.

Read More →
Ad Loading...
Transit Dispatchesby Heather RedfernOctober 21, 2015

How Transit Was Key to Moving the Masses During Papal Visit

In case you missed it, Pope Francis visited America — and was followed by hundreds of thousands of pilgrims during his stops in Washington, D.C., New York City and Philadelphia. It’s fitting, given Pope Francis’ penchant for public transportation, that transit played a key role in taking the masses to papal visit activities.

Read More →