METRO Magazine Logo
MenuMENU
SearchSEARCH

CTA Launches Free Face Mask Pilot Program

Initially, the pilot program will feature disposable mask dispensers on 200 buses serving 20 bus routes serving all areas of the city.

by METRO Staff
January 4, 2021
CTA Launches Free Face Mask Pilot Program

The disposable masks will be available from dispensers placed at the front of the bus, near where customers board.

Credit:

CTA

2 min to read


As part of its continuing efforts to promote a healthy travel environment, the Chicago Transit Authority (CTA) began a pilot program to provide free, disposable face masks on CTA buses.

Initially, the pilot program will feature disposable mask dispensers on 200 buses serving 20 bus routes serving all areas of the city.

Ad Loading...

The disposable masks will be available from dispensers placed at the front of the bus, near where customers board.

“Since the start of the pandemic, my No. 1 focus has been to provide the healthiest travel environment for our customers and employees,” said CTA President Dorval R. Carter Jr. “This new pilot program reflects our unwavering commitment to seek out new tools and ideas to help keep everyone healthy during this ongoing pandemic.”

The pilot will allow CTA to assess a variety of factors, including demand for masks and logistics for replenishing stock on buses that are out in service all day. If successful, the program will later expand to the remainder of CTA’s buses serving all 129 routes, as well as rail stations.

The free mask pilot is the latest among numerous steps the agency has taken to promote a healthy and safe travel environment.

Overall, the CTA has implemented and expanded a rigorous cleaning regimen for buses, trains, and stations, with greatly expanded resources dedicated to cleaning and disinfecting — including new technologies like electrostatic sprayers. CTA continues to run as much service as possible to provide adequate space for social distancing and has created online dashboards to help customers determine the least-crowded times to travel.

Ad Loading...

The CTA also continues giveaways of free Travel Healthy kits, which include a reusable cloth mask, hand sanitizer, and healthy travel tips. More than 19,000 kits have been distributed across the system since summer, with additional giveaway events planned in early 2021.

More Security and Safety

Security and SafetyJanuary 22, 2026

Researchers Identify Top Risk Factors for Pedestrian-vehicle Crashes at Massachusetts Bus Stops

While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
CTA railcar in station.
Technologyby StaffJanuary 16, 2026

CTA Innovation Studio Expands Pilot to Reduce Smoke, Odors

The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.

Read More →
Ad Loading...
New MCTS Bus design.
Security and Safetyby StaffJanuary 16, 2026

Milwaukee Rolls Out New Measures to Enhance Bus Safety

MCTS officials said the new pilots are part of a broader commitment to improving the rider experience through proactive, visible safety strategies that balance enforcement with customer support.

Read More →
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →
Security and Safetyby StaffJanuary 15, 2026

SEPTA Crime Rates Continue Downward Trend, Report Finds

In addition, Transit Police reported strides in stepped-up enforcement of fare evasion and quality-of-ride offenses.

Read More →
Ad Loading...

People Movement: Vontas Names New GM and Much More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A overhead view of an LA Metro rail station platform.
Security and Safetyby StaffJanuary 13, 2026

LA Metro Launches Care-Based Public Safety Division

The new division brings ambassadors, outreach, and crisis response together to improve safety, coordination, and rider experience systemwide.

Read More →
Security and Safetyby Alex RomanDecember 23, 2025

Establishing Standards & Codes in Canada, with CSA’s Ana-Maria Tomlinson

In this latest episode of METROspectives, we explore the evolving role of transit standards, including how they're responding to emerging technologies, climate change, and the growing need for equity and sustainability.

Read More →
Ad Loading...
A an image of a CTA bus with text reading "FTA Warns Chicago to Strengthen Transit Safety Plan or Lose Millions in Funding."
Security and Safetyby StaffDecember 22, 2025

Federal Transit Administration Warns Chicago to Strengthen Transit Safety Plan or Lose Millions in Funding

USDOT found the Chicago Transit Authority’s safety plan insufficient to safeguard commuters on buses and rail, as crime on Chicago transit approaches a decade-high.

Read More →