METRO Magazine Logo
MenuMENU
SearchSEARCH

San Diego MTS Ridership Continues Growth

The transit agency recorded 81,181,071 boardings during Fiscal Year 2025 (July 2024–June 2025), a 7.1% increase from the 75,663,343 trips taken in Fiscal Year 2024.

August 20, 2025
San Diego MTS Ridership Continues Growth

The annual ridership growth marks a significant post-pandemic milestone for MTS, with annual boardings now at 95.1% of the pre-pandemic peak in fiscal year 2019 (85,357,495 trips).

Photo: MTS

2 min to read


The San Diego Metropolitan Transit System (MTS) announced annual ridership surpassed 80 million passenger trips for the first time since the pandemic. 

The transit agency recorded 81,181,071 boardings during Fiscal Year 2025 (July 2024–June 2025), a 7.1% increase from the 75,663,343 trips taken in Fiscal Year 2024.

Ad Loading...

“Surpassing 80 million trips shows that more San Diegans are choosing transit than ever before,” said Stephen Whitburn, MTS board chair. “It’s a testament to the investments we’ve made in reliability, safety, and service quality — and to the dedicated MTS team that works every day to keep our region moving.”

MTS Ridership Bouncing Back

During the pandemic, MTS experienced a steep decline in ridership as hundreds of thousands of San Diegans stayed home. 

Since that time, ridership has continued to rebound year after year. This is due in part to the agency’s efforts to attract more riders by expanding its services, increasing Trolley service frequency, and bolstering security. These efforts have resulted in intense customer satisfaction and high community value ratings from riders. 

The annual ridership growth marks a significant post-pandemic milestone for MTS, with annual boardings now at 95.1% of the pre-pandemic peak in fiscal year 2019 (85,357,495 trips).

“We’ve recovered more than 95% of our pre-pandemic ridership, which speaks volumes about the trust our riders place in MTS and the value of public transit in San Diego,” said Sharon Cooney, MTS CEO. “This milestone shows just how far we’ve come since the pandemic’s lowest point, and we’ll continue building on that momentum to reach even more riders in the years ahead.”

Ad Loading...

MTS ridership totals for Fiscal Years 2024 and 2025, broken down by bus service and Trolley service. Copper Line and MTS Access [paratransit] totals are not broken down in the chart above but are included in the total ridership column. Copper Line ridership is 464,981, with service starting in September 2024. Paratransit ridership is 314,099 for 2024 and 350,777 for 2025, a 11.7% increase.

Photo: MTS

Ridership Milestones

In October 2024, MTS logged 7,720,681 passenger trips, the highest ridership month in the fiscal year. 

During a week in the same month, the agency reported an average of 281,972 passengers per day, the highest week on record since the onset of the pandemic. 

Other ridership milestones for MTS include:

  • Twelve bus routes experienced ridership increases of 15% or higher.

  • Eleven (11) bus routes surpassed the million-trip mark.

  • Bus Routes 7 and 13 surpassed 1.9 million boardings. (1,900,135 and 1,900,795 respectively — a 660 boarding difference).

More Management

PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
Ad Loading...
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
Ad Loading...
A red, white, and blue graphic with an image of a rail line in NYC and text reading "Surface Transportation Bill Moves Forward."
Managementby Elora HaynesAugust 6, 2026

House Surface Transportation Bill Advances as Transit Funding Debate Intensifies

A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.

Read More →
ManagementAugust 5, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →
An Amtrak Acela train at New York Penn Station
Railby Alex RomanAugust 3, 2026

Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input

The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.

Read More →
Ad Loading...
Cover of a Strada 360 guide titled "Turn Transit Data Into Action: How to solve common transit agency pain points with connected technology." The cover features a blurred transit bus, a gray grid background with orange accents, and text describing how connected technology helps transit agencies improve visibility, operational efficiency, maintenance, scheduling, and data-driven decision-making. An orange callout highlights the challenges facing today's transit landscape.
SponsoredAugust 2, 2026

Turn Transit Data Into Action

Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.

Read More →