The TTC (Toronto Transit Commission) is rolling out a pair of major customer-focused initiatives ahead of the FIFA World Cup 2026, including a new subway wayfinding pilot to improve station navigation and a fare capping program to make transit more affordable for frequent riders.

With the FIFA World Cup less than 40 days away, the TTC has launched a pilot project at six high-traffic subway stations introducing a new alphanumeric identification system for station exits, transfer points, and other key locations. The pilot is intended to help both visitors and daily commuters navigate busy stations more easily during what is expected to be one of the city’s busiest travel periods.

The new system assigns simple codes such as “A” or “A1” to exits and station zones, paired with pedestrian icons and nearby landmark references. At Bathurst Station, for example, the Bathurst Street side is identified as Zone A, while the Markham Street side becomes Zone B.

The pilot is being introduced at Bathurst, Dufferin, Bloor-Yonge, Union, St Andrew, and King stations, all of which are key transfer hubs expected to see increased traffic during the tournament.

Customers will begin seeing new yellow directional signage in stations immediately, along with updated signs identifying local destinations and corresponding exit codes. The TTC said in a release that the data will also be integrated into third-party transit apps to help riders navigate directly to specific entrances and exits.

The pilot will run from June through September 2026, during which the TTC plans to gather customer feedback and evaluate the system's effectiveness in improving navigation and reducing congestion.

TTC Plans Major Shift in Monthly Fare Structure

At the same time, the TTC announced that monthly fare capping will launch September 1, 2026, allowing customers using PRESTO, debit or credit cards, or mobile wallets to ride free after 47 paid trips in a calendar month.

The fare cap threshold will drop to 40 paid trips in 2027 as part of the TTC’s long-term affordability strategy.

“We’re making the TTC more affordable for people who rely on and use transit the most,” said Mayor Olivia Chow. “With fare capping, you pay as you go, and once you’ve taken 47 trips in a month, the rest of your rides are free. No more deciding whether you can afford a monthly pass upfront. No more overpaying if you don’t ride enough to make a pass worth it. We’re doing this in stages, so next year it drops to 40 rides, and you’ll save even more.”

“Fare capping represents a fundamental shift in how Torontonians pay for transit and follows the successful rollout of the open payments program,” said TTC Chair Jamaal Myers. “Combined with our third consecutive fare freeze, fare capping is building a transit system that’s affordable for Torontonians.”

With the introduction of fare capping, several TTC monthly pass programs, including youth, adult, senior, and fair pass transit discount program monthly passes, as well as youth and senior 12-month passes, will be discontinued after August 31, 2026.

The TTC noted that adult 12-month TTC pass subscribers and post-secondary students using the TTC post-secondary monthly pass should continue using those products because they still guarantee the lowest fare.