METRO Magazine Logo
MenuMENU
SearchSEARCH

60% of public believe transportation is fair or poor, says FHWA survey

Rising fuel costs prompted the Pinellas Suncoast Transit Authority (PSTA) in Clearwater, Fla., to consider hikes in several of its fare categories.

May 1, 2001
3 min to read


Sixty percent of more than 5,000 people surveyed feels the United States transportation system is doing a fair or poor job meeting the needs of most people, according to the Federal Highway Administration (FHWA). Forty percent said transportation services for the disabled were poor. Meanwhile, about one in four said the same about transportation for children. The study, "Moving Ahead: The American Public Speaks on Roadways and Transportation in Communities,” asked individuals to respond to questions including those concerning their satisfaction with highways, how transportation affects their lives and what improvements could be made to better serve their community. Seventy percent agreed or strongly agreed that their community would benefit from expanding existing public transportation. Susan Slye, a transportation specialist with the FHWA, said the U.S. Department of Transportation addresses the needs of the disabled with its new Freedom Initiative, which allocates funding for transportation alternatives for people with disabilities. Sixty-five percent of the respondents are satisfied or very satisfied with the highway system in general, a 15% increase from surveys taken in 1995. Despite marked improvement in satisfaction, 53% of travelers find traffic congestion to be the most important reason for trip delays. Those surveyed registered a 20% increase in “dissatisfaction” regarding traffic flow (from 23% in 1995 to 43% in 2000). “Solving the congestion problem, providing the level of mobility the public continues to demand, is going to take a broad set of solutions,” said Vincent Pearce, transportation specialist at the FHWA. He points to improved traffic signal systems, increased fare card use and more efficient work zones on roads being repaired as some of the ways the FHWA plans to respond to the public’s dissatisfaction with traffic flow. “We can’t build our way out of congestion anymore,” said Slye. Both Slye and Pearce agreed that there is a limit to the amount of pavement that can be added to today’s landscape. Instead, the FHWA will concentrate on increasing efficiency in existing highways and transportation systems. “We have to get the most out of our resources as we can and adapt them,” Pearce said. Traffic affects the decisions people make regarding when they travel and where they want to live. More than 60% of the respondents said traffic flow influenced the time that they travel and which routes they take. Thirty percent said it factored in their choice of where to live. Community functions are also affected by transportation. More than 80% of the people responded that transportation helps to make their community a better place to live and contributes to community economic well being. Moving Ahead combines three surveys that were taken by the FHWA in 2000. Results were compared to similar surveys taken in 1995 to find rates of increase or decrease.

Topics:Management
Subscribe to Our Newsletter

More Management

An Amtrak Acela train at New York Penn Station
Railby Alex RomanAugust 3, 2026

Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input

The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.

Read More →
Cover of a Strada 360 guide titled "Turn Transit Data Into Action: How to solve common transit agency pain points with connected technology." The cover features a blurred transit bus, a gray grid background with orange accents, and text describing how connected technology helps transit agencies improve visibility, operational efficiency, maintenance, scheduling, and data-driven decision-making. An orange callout highlights the challenges facing today's transit landscape.
SponsoredAugust 2, 2026

Turn Transit Data Into Action

Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.

Read More →
An aerial image of SMU/Mockingbird Station with text reading "Transit-Oriented Development. Your Questions, Explained."
Managementby Elora HaynesAugust 1, 2026

What Transit-Oriented Development Means for the Future of Public Transportation

Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.

Read More →
Ad Loading...
A graphic with an image of railroad track in the background and text reading: "$22 Million for Transit Innovation, Updates to High-Speed Rail Rules."
Managementby Staff and News ReportsJuly 31, 2026

USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules

New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.

Read More →
A blue graphic with text reading "TCC Unveils Case Studies Ahead of Federal Funding Deadline."
Managementby Elora HaynesJuly 29, 2026

Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline

The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.

Read More →
Fred Ferguson, President/CEO of the American Bus Association
Managementby Alex RomanJuly 29, 2026

People Movement: American Bus Association Extends Ferguson and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
Ad Loading...
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
 An MBTA bus
Managementby StaffJuly 28, 2026

MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel

Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.

Read More →
A public transit bus at a pedestrian crosswalk with text reading "Federal Transit Administration Makes $610 Million Available for Bus Projects."
Managementby StaffJuly 27, 2026

FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects

The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.

Read More →
Ad Loading...
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →