METRO Magazine Logo
MenuMENU
SearchSEARCH

Metro Transit Increases Service in Wake of Minneapolis Bridge Collapse

Minnesota officials hope to replace the I-35W bridge, which collapsed August 1, in about a year. Adding a rail line to the new bridge has also been discussed.

by Leslie Davis
September 19, 2007
3 min to read


The I-35W bridge in Minneapolis collapsed on Wednesday, Aug. 1, killing 13 people. The following morning, the city’s Metro Transit implemented additional service to accommodate commuters who relied on the bridge for their daily commutes.

“The bridge collapsed at 6:05 [p.m.], and at 8:35 [p.m.] we announced additional bus service for the following day,” said Bob Gibbons, director of customer services at Metro Transit.

Ad Loading...

Metro Transit readied and deployed 25 additional retirement-aged buses the morning after the collapse. Eighteen of those buses were used to augment the agency’s express bus service. The others supplemented local and regular route service. No new routes were added. Though the agency does not do daily ridership counts, there have been an estimated 1,600 more daily bus riders than average since the collapse, according to Gibbons.

Metro Transit’s immediate response also involved increasing capacity at 12 of its park-and-ride lots. At one lot, that meant adding 91 parking spaces. Free rides were provided from those lots the week following the collapse to help commuters deal with congestion. At those lots where capacity was increased, the agency experienced a 33% increase in parked cars. That increase has mainly sustained, Gibbons said. “If people get on the bus once, they see many of the advantages,” he said.

As part of its long-term solution to deal with traffic congestion caused by the bridge collapse, Metro Transit is looking to add another 50 buses to its routes, based on both demand and funding. To assist with this, the U.S. Department of Transportation provided the agency with $5 million in immediate, emergency funds. Use of the funding is flexible, and does not require the agency to obtain matching local funding. “There’s also talk of a special legislative session for state funding of additional transit,” Gibbons said.

The agency’s current plan for the funding involves expansion of the park-and-ride services north of downtown by 2,100 spaces. That would involve enlarging existing lots and building 1,300 additional spaces. “New park-and-ride locations would mean more routes and limited stop service for faster trips on city streets to downtown,” Gibbons said, adding that the additional service would be added for at least a year, if not longer. “If we draw a loyal audience without the bridge, it’s likely people will stay.”

For the additional buses needed to increase route service, Metro Transit can call on an option contract it has with New Flyer for articulated buses, and has been in contact with Gillig, Gibbons said. The agency was also seeking an additional 26 mechanics and 75 part-time bus operators at the end of August.

Ad Loading...

To help ease the added congestion, the Minnesota Department of Transportation added a traffic lane on the main highways surrounding the bridge by turning the bus-only lane into a traffic lane. “They believe speeds will be maintained at 35 miles per hour, which is the limit in the bus-only lane, so service would not be affected,” Gibbons said.

State officials hope to get a new I-35W bridge built in about a year. There is some discussion about whether or not the new bridge should include plans for a light rail line. No lines had previously been studied for that route, and the addition of light rail could delay construction of the new bridge. “If the bridge is designed to incorporate light rail, it’s likely the expense would be a state expense,” Gibbons said. “The federal government is just interested in rebuilding the bridge. There’s never been a discussion of having a light rail line operational in a year.”

Metro Transit also operates Minneapolis’ light rail line, but since the train service operates south of downtown, service was unaffected by the bridge collapse.

Topics:Management
Subscribe to Our Newsletter

More Management

People Movement for April, 17, 2026
Managementby StaffApril 17, 2026

People Movement: New NTSB Vice Chair, HDR, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A picture of a San Diego MTS railcar and bus at a transit station.
Managementby StaffApril 17, 2026

San Diego Transit Agencies Propose Fare Hike to Close Budget Gaps

The agencies, San Diego MTS and NCTD - San Diego Railroad, which share a fare system (PRONTO), proposed the changes to help address their respective financial sustainability strategies.

Read More →
A light green and blue MST public transit bus parked on grass.
Managementby Elora HaynesApril 17, 2026

Inside Monterey-Salinas Transit’s New Approach to Ridership Recovery

See how the agency is aligning service with shifting travel patterns, delivering ridership gains while advancing equity across its system.

Read More →
Ad Loading...
A headshot of Inez Evans Benson
Busby Alex RomanApril 15, 2026

Inez Evans Benson on Rethinking Transit Through Customer Experience

The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.

Read More →
NJ TRANSIT's new Multilevel III commuter railcar manufactured by Alstom
Technologyby StaffApril 14, 2026

Alstom Delivers First Multilevel III NJ TRANSIT Commuter Railcar

The delivery marks the first car in a 374‑vehicle order and begins the arrival of a new generation of higher‑capacity, more reliable, and more comfortable trains for one of the country’s busiest commuter rail systems.

Read More →
New Cincinnati Metro bus stop sign with large route numbers and clear layout at a city intersection, part of a systemwide signage upgrade initiative.
Managementby News/Media ReleaseApril 13, 2026

Cincinnati Metro Begins Countywide Bus Stop Sign Upgrade

Metro launches a 24-month project to replace 3,700 bus stop signs, introducing improved visibility, QR-enabled rider info, and expanded amenities across Hamilton County.

Read More →
Ad Loading...
A BART train on the tracks.
Railby StaffApril 13, 2026

San Francisco's BART Breaks Multiple Records for Post-Pandemic Ridership in March

BART recorded 5,403,140 exits in March, making it the highest monthly ridership since the pandemic and surpassing the previous high set in October 2025 (5,346,890 exits).

Read More →
Rod Diridon Sr. speaking at a podium wearing a brown blazer.
Managementby StaffApril 13, 2026

Transit Leader Rod Diridon Sr., ‘Father of Modern Transit’ in Silicon Valley, Dies at 87

See how the longtime public servant and transportation visionary helped shape Bay Area transit systems and championed rail development nationwide.

Read More →
FlixBus vehicles in a parking garage.
ManagementApril 13, 2026

Intercity Bus Industry Outlook: A Mix of Apprehension & Optimism

Industry leaders see both promise and peril ahead as intercity bus travel rebounds, but unpredictable market forces threaten to reshape the sector.

Read More →
Ad Loading...
Ribbon cutting photo celebrating SEPTA's new Ardmore Station
Railby StaffApril 13, 2026

Philadelphia's SEPTA Celebrates New Ardmore Station

The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.

Read More →