Heather Redfern
Public Information Manager, SEPTA
MENU
SEARCHMENUSEARCHPublic Information Manager, SEPTA
Transportation organizations regularly remind the public to be vigilant when using their systems — to be aware of any suspicious activities and people exhibiting odd behavior, and if they see something, immediately say something to personnel or police.
Read More →
For transit employees working with the public on a daily basis, no two shifts might be the same and each day can bring an opportunity to make a difference in the lives of the customers we serve. Often, the acts go unnoticed, but for two SEPTA employees, their special acts — both coming within hours of each other — were caught on video.
Read More →
Doing business with a large transportation organization is not as daunting as one might think.The Southeastern Pennsylvania Transportation Authority uses technology and in-person networking to facilitate relationships with companies pursuing opportunities with the authority.
Read More →
Transit’s role as a public service is much more than driving millions of riders — many of whom have no other transportation option — every day. Mass transit authorities can often be called upon to assist during an emergency event.
Read More →
The success of the SEPTA’s first Sustainability Program Plan has resulted in the passage of a second-generation plan —“SEP-TAINABLE 2020”— and made sustainability a core principle for the Authority’s day-to-day operations. Even seemingly easy changes, like replacing fluorescent lights with LED lights have made a difference to the triple bottom line. The plan was recently approved by the SEPTA Board.
Read More →
The AIM AD programs was designed by SEPTA to expand the pool of supervisors who are ready to move into assistant director positions in the agency's operations and engineering, maintenance, and construction divisions.
Read More →
A goal of SEPTA’s safety initiatives is to have customers and employees take the messages presented by the authority’s safety personnel back to their homes, their workplaces and communities to help the agency's safety culture evolve and grow.
Read More →
After acts of terrorism — domestic or international — law enforcement agencies are almost always asked: “How are you ‘ramping up’ your security efforts?”
Read More →
The recently adjourned 2016 Democratic National Convention put Philadelphia in the national — and international — spotlight once again. For the third time in four years, the Southeastern Pennsylvania Transportation Authority transported thousands of visitors to the City of Brotherly Love and its surrounding counties. As with the U.S. Open in 2013 and the World Meeting of Families and Papal Visit in 2015, public transit was a key component for all event activities.
Read More →
How do you replace the institutional knowledge and subject expertise of a 40-year employee? You do it through succession planning, which is especially necessary in the transportation industry where senior level managers often have well over 25 years’ experience.
Read More →