'See Something, Say Something' is Key Anti-Terrorism Tool for Transit
After acts of terrorism — domestic or international — law enforcement agencies are almost always asked: “How are you ‘ramping up’ your security efforts?”
After acts of terrorism—domestic or international—law enforcement agencies are almost always asked: “How are you ‘ramping up’ your security efforts?”
“The public may see more police officers, including K-9 units, on patrol at our train stations, transportation hubs, and on the street following incidents like those that took place in New York and New Jersey in September, but we are always on heightened alert,” said Southeastern Pennsylvania Transportation Authority (SEPTA) Police Chief Thomas Nestel, who leads the Authority’s 270-member police department. “We work closely with local, state, and federal authorities and are in touch with them on a regular basis, regardless of whether an event has occurred or not.”
Police departments also rely on tips received from the public to help with their crime prevention efforts. “We always remind our riders to be aware of their surroundings, and if they see something that seems out of place or not quite right, to call 911,” said Nestel. “Don’t walk past an unattended bag and assume it was just left behind by someone rushing to the office.”
Photo: SEPTA
In 2015, SEPTA Police investigated 377 total items reported as “suspicious”; of those, 272 objects were described as being “unattended” (in some cases, both “suspicious” and “unattended” were used to label an object). Through September 21, 2016, the department had investigated 321 total “suspicious” items, of which 251 were defined as “unattended.”
“See Something, Say Something” tips were instrumental in the discovery of the explosive devices in Elizabeth, New Jersey, and in capturing the alleged bomber. “Because private citizens alerted police, the explosives were found and the suspect was caught before more harm could be done,” said Nestel. “If they had decided not to get involved and proactively contact the police, the outcome could have been much more drastic.”
According to Nestel, “See Something Say Something” calls to SEPTA Police following events such as those in New York and New Jersey “increase exponentially.” The upsurge, however, usually lasts only about a week.
Photo: SEPTA
“We have the tools at our disposal to respond to emergency calls immediately and determine whether or not a threat exists,” said Nestel. “But, we cannot be on every train or at every platform or station all of the time. This is where the public becomes our eyes and ears in the field, to contact us and let us know if they hear or see something that creates an uneasy feeling.”
Ad Loading...
“Although we have no information indicating the Philadelphia region is at risk for an incident, a historical review of terroristic events around the world shows that mass transit stations are often targets,” said Nestel. “We need the public to be vigilant all the time — not because they are afraid, but because they are determined to stop these extremists from harming anyone else.”
Polis comprises cities and regions, as well as corporate partners, from across Europe, promoting the development and implementation of sustainable mobility. This year’s event had over a thousand attendees across various policy forums and an exhibition.
Across North America and beyond, transit agency officials are contending with a perfect storm of operational headaches and strategic challenges that hamper daily service and long-term progress.
Simply incentivizing electrification is not enough to make a meaningful impact; we must shift our focus toward prioritizing public transportation and infrastructure.
For many years, the narrative surrounding public transit improvements has been heavily weighted toward environmental gains and carbon reduction. While these are undeniably crucial long-term benefits, the immediate focus of this new funding environment is firmly on demonstrable system efficiencies and a clear return on investment.
The notion of agencies being over- or underfunded, I argued, doesn’t hold up. If an agency wants to turn up the heat — to grow beyond the status quo — it must demonstrate measurable value.
Some agencies might suggest they are funded in the public transportation space. Some complain that they are funded too little. I have never heard a public transportation executive proclaim that they are funded too much. And if no public agencies are funded too much, then, by definition, none are funded too little. To steal from Goldilocks’ thinking, they are all funded just right.
From East Asia to Europe, more than 400 exhibitors and 70 sessions tackled global mobility challenges — highlighting AI, automation, and urban transit equity in the race toward a carbon-free future.
A closer look at ridership trends, demographic shifts, and the broader impacts of service reductions reveals why maintaining, and even improving, bus service levels should be a top priority in 2025.