The Chicago Transit Board approved a wide-ranging plan that will add bus and train service to high-demand routes across the entire city, reducing uncomfortable crowding and helping meet growing ridership demand.
The Crowding Reduction Plan is the equivalent of $16 million in added service to bus and rail routes that are used by more than 76% of Chicago Transit Authority’s (CTA) customers. All of this comes at no additional cost to taxpayers and riders, according to CTA officials.
Beginning in mid-December 2012, the plan will add service to 48 bus routes, including the busiest and most crowded bus routes in the city, during peak times. It will also add 17 rail trips to the Red, Blue, Brown, Purple, Orange and Green lines during weekday rush periods to ease crowding on trains. The Red, Brown and Blue Lines will also see significant increases in weekend service.
The plan will discontinue 12 duplicative or low-ridership routes and discontinue two segments on two routes — nearly every one of which has a nearby transit alternative. The plan will also renegotiate or discontinue nine contracted bus routes that are currently subsidized by the CTA. Savings from these changes will be reinvested into the additional service.
The additions to service will reduce the time between trains and buses and lower peak crowd loads by 10% to 15% in most cases. Through the first half of 2012, CTA's ridership growth was higher than nearly every other major U.S. transit system. Through July 2012, total ridership has risen 3.4% for the year, with rail ridership increasing 5.3% (up 6.6 million rides) and bus ridership up more than 2% (nearly 3.7 million rides).
The plan was developed in partnership with Northwestern University’s Transportation Center, which analyzed ridership and other data to determine the best course for the CTA system.
The board approved the plan following a public hearing on September 4.
Chicago transit expands service to cut travel times
Beginning in mid-December 2012, the Crowding Reduction Plan will add service to 48 bus routes, including the busiest and most crowded bus routes in the city, during peak times. It will also add 17 rail trips to the various lines during weekday rush periods.
More Bus

Measuring the True Cost of Paratransit Fleets
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
Read More →Inside The Bus Coalition’s Push for Stronger Federal Transit Investment
In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.
Read More →
Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Pittsburgh Unveils 'Bus Line Refresh' Plan
Originally introduced in 2023 as the Bus Line Redesign, the effort has evolved into a more targeted update that maintains familiar routes while improving reliability, frequency, evening and weekend service, and connections across Allegheny County.
Read More →
Seattle's Sound Transit Breaks Ground on S3 Bus Line
S3 will connect communities along SR 522 with fast, reliable, battery-electric bus service from Shoreline South Station to Bothell via Kenmore and Lake Forest Park.
Read More →
Pittsburgh Regional Transit Announces All-Door Boarding on the University Line
All-door boarding will allow passengers to pay while entering the front, middle, or rear doors of the University Line’s 60-foot articulated buses.
Read More →
Complete Coach Works Names Patrick Scully President
He succeeds the company founder, Dale Carson, who remains chairman of the board.
Read More →
Atlanta's MARTA Sets Date for 'A-Line' BRT Launch
The five-mile Rapid A-Line connects Downtown Atlanta to Capitol Gateway, Summerhill, Peoplestown, and the Beltline’s Southside Trail.
Read More →
Ster Seating, Maryland Transit Launch First Parent/Child Transit Seat in North America
The configuration uses Ster Seating's Gemini seat platform to create a family-friendly floor layout specifically engineered to accommodate parents traveling with young children.
Read More →
Seattle’s Sound Transit Breaks Ground on New Transit Center
The Renton Transit Center project will relocate and rebuild the Renton Transit Center to better serve the regional Stride S1 line, local King County Metro services, and the future RapidRide I Line.
Read More →
