The Chicago Transit Board approved a wide-ranging plan that will add bus and train service to high-demand routes across the entire city, reducing uncomfortable crowding and helping meet growing ridership demand.
The Crowding Reduction Plan is the equivalent of $16 million in added service to bus and rail routes that are used by more than 76% of Chicago Transit Authority’s (CTA) customers. All of this comes at no additional cost to taxpayers and riders, according to CTA officials.
Beginning in mid-December 2012, the plan will add service to 48 bus routes, including the busiest and most crowded bus routes in the city, during peak times. It will also add 17 rail trips to the Red, Blue, Brown, Purple, Orange and Green lines during weekday rush periods to ease crowding on trains. The Red, Brown and Blue Lines will also see significant increases in weekend service.
The plan will discontinue 12 duplicative or low-ridership routes and discontinue two segments on two routes — nearly every one of which has a nearby transit alternative. The plan will also renegotiate or discontinue nine contracted bus routes that are currently subsidized by the CTA. Savings from these changes will be reinvested into the additional service.
The additions to service will reduce the time between trains and buses and lower peak crowd loads by 10% to 15% in most cases. Through the first half of 2012, CTA's ridership growth was higher than nearly every other major U.S. transit system. Through July 2012, total ridership has risen 3.4% for the year, with rail ridership increasing 5.3% (up 6.6 million rides) and bus ridership up more than 2% (nearly 3.7 million rides).
The plan was developed in partnership with Northwestern University’s Transportation Center, which analyzed ridership and other data to determine the best course for the CTA system.
The board approved the plan following a public hearing on September 4.
Chicago transit expands service to cut travel times
Beginning in mid-December 2012, the Crowding Reduction Plan will add service to 48 bus routes, including the busiest and most crowded bus routes in the city, during peak times. It will also add 17 rail trips to the various lines during weekday rush periods.
More Bus

CTDOT Launches Four-Station Upgrades on Waterbury Line
Construction on all four stations is beginning now and is anticipated to be completed by spring 2028.
Read More →
Denver RTD breaks ground on Aurora segment of East Colfax BRT
The beginning of the final BRT segment advances construction across all five segments, reflecting steady progress toward shorter travel times, improved accessibility, and a more dependable connection to jobs, businesses, and community destinations.
Read More →
San Antonio's VIA Launches Next Round of Bus Improvements
The changes are designed to reduce overall travel time, shorten wait times, and get customers to their destinations more quickly.
Read More →
Fed Leaders Highlight Growth, U.S. Manufacturing at ENC
The visit is part of the SF Fed's ongoing engagement with major employers and industries across Southern California and, more broadly, the western U.S. to better understand regional economic conditions and business outlooks.
Read More →
Data-Driven Maintenance: Focusing Effort Where It Matters Most
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
Read More →
ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
Bus Tech Talk: Part 2 with AC Transit’s Cecil Blandon
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
Read More →
Keolis Contract Extended for Valley Metro's East Valley Fixed-Route Bus Service
Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.
Read More →
Iowa DART Prepares for June Bus Network Launch
The new network reflects extensive input from riders and the community through Reimagine DART on what matters most in public transit — and those priorities are reflected in the changes ahead.
Read More →
Seattle Speeds up Service on Denny Way
A new bus lane project aims to improve reliability on one of King County Metro’s busiest and most congestion-prone corridors.
Read More →