Taking Action: CTA Makes Progress on Action Plan
CTA Welcomes New Bus Operators
Throughout the pandemic, the CTA has continued to hire and train bus operators.

The CTA has recently announced new starting wages, along with new hiring and retention bonuses in an effort to attract top talent.
Photo: CTA
The Chicago Transit Authority (CTA) announced the addition of more than 160 new employees to help fill positions in Bus Operations, Bus Maintenance, and Rail Station Management, according to the agency's news release.
Among those who recently graduated were a total of 133 new bus operators, who either recently started or will enter service this week, after having completed training in operations, safety, troubleshooting, customer communications, and more.
“We remain committed to improving our services, which is why over the last year we’ve been pulling out all the stops to remain competitive and welcome these new bus operators, mechanics, and rail station personnel — who play a critical role not just here at CTA, but in ensuring the City of Chicago keeps moving,” said Dorval R. Carter, Jr., CTA president. “We recognize there are a lot of opportunities out there, but few organizations are offering the immediate and long-term benefits that CTA has to offer. We look forward to welcoming even more new employees in the coming months thanks to our ongoing, intense recruiting efforts.”
Throughout the pandemic, CTA said it has continued to hire and train bus operators. Following a series of recruitment marketing campaigns, the CTA has recently announced new starting wages, along with new hiring and retention bonuses in an effort to attract top talent. These new measures are a part of CTA’s healthcare and pension benefits, paid training (including which includes CDL training and licensing), as well as offering locally-based career growth opportunities in the transportation industry.
The CTA added it has also collaborated with its unions to make adjustments to existing work rules. Previously, bus operators would begin their careers at the CTA in part-time positions and work their way up to full-time positions. However, this year’s new hires start immediately in full-time bus operator positions.
More Bus

Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →
More Than a Summer Job: Building the Next Generation of Transit Talent
The Delaware River Port Authority and PATCO have transformed their internship program into a hands-on professional development experience that introduces students to the breadth of transportation careers — and creates a pipeline for future employees.
Read More →
LA Metro Board Awards 220 Battery-Electric Bus Contract to ENC
The contract, which is the largest base award of battery-electric buses by a U.S. transit agency, will be built in Southern California, sustaining good jobs as LA prepares to welcome the world in 2028
Read More →
Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →
Indian River Transit’s Community-Focused Approach Earns National Recognition
Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.
Read More →
ENC Lands MATA Contract and More in Biz Briefs
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
SEPTA Details Accelerate Vision for Transit System
The plan outlines investments in trolley modernization, new Metro and Regional Rail vehicles, accessible stations, and more frequent bus and rail service.
Read More →
Report: Transit Bus Manufacturing Supports 34,100 Jobs, $5.1B in GDP
The “Buses Mean Business” report examines the transit bus manufacturing industry’s economic footprint, supply chain, and rising demand for vehicle replacements.
Read More →