METRO Magazine Logo
MenuMENU
SearchSEARCH

Public Transit Ridership Hits 70% of Pre-Pandemic Levels

The rise in ridership is reflective of transit agencies adapting to the swiftly changing needs of their communities while delivering safe, reliable service, according to APTA.

Public Transit Ridership Hits 70% of Pre-Pandemic Levels

Ridership declines began in mid-March 2020, coinciding with stay-at-home emergency orders in many cities and states across the country.

Credit:

Metro Transit

2 min to read


Continuing an upward trend, the public transportation industry saw ridership rebound to more than 70% of pre-pandemic levels in September, according to APTA’s Ridership Trends Dashboard.

“Public transit agencies suffered catastrophic blows to ridership when the COVID-19 pandemic arrived in March 2020. Systems saw significant declines in ridership as offices closed and Americans were urged to work from home for extended periods. But now, as we see more workers return to the office, more students return to school, and more community destinations such as restaurants, theaters, and retail stores reopen their doors, agencies from coast-to-coast are seeing a rise in ridership,” said APTA President/CEO Paul P. Skoutelas. “Throughout the course of this pandemic, transit systems have provided mobility to essential workers and earned riders’ trust every day by remaining vigilant about their health, safety, and cleaning protocols as new variants of the coronavirus continued to emerge. Even though workers in many cities continue to work from home, at least on a part-time basis, we are seeing steady growth in ridership and are optimistic those trends will continue. As the latest data shows, public transportation continues to move people and shape the future of our communities.”

Ad Loading...

The COVID-19 pandemic had an immediate and significant impact on public transportation ridership. Ridership declines began in mid-March 2020, coinciding with stay-at-home emergency orders in many cities and states across the country.

Ridership declined to a low point of 10% to 40% of pre-pandemic levels in many cities. After falling to 20% of pre-pandemic levels in April 2020, ridership has recovered to more than 70% of pre-pandemic levels. The rise in ridership is reflective of transit agencies adapting to the swiftly changing needs of their communities while delivering safe, reliable service, according to APTA.

More Management

A WMATA bus at a transit center
Managementby StaffFebruary 27, 2026

WMATA Expands U-Pass Program

Approved as part of WMATA’s Strategic Transformation Plan, the expanded program introduces new pricing and participation options that make it easier for colleges and universities to join and for more students, such as part-time, community college, and graduate students, to benefit from accessible transportation.

Read More →
Cover Photo for METRO's People Movement
Managementby Staff and News ReportsFebruary 27, 2026

People Movement: New CEO's in Georgia, California

In this edition, we cover recent appointments and announcements at Savannah's CAT, California's VVTA, STV, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
A photo of a Parsons & Sons Transportation motorcoach
Motorcoachby Alex RomanFebruary 26, 2026

How a Family-Run Company Built One of Atlantic Canada’s Most Trusted Transportation Providers

Family-run Newfoundland-based operator earns top honors with unwavering commitment to safety, innovation, and community.

Read More →
Ad Loading...
Bobit Business Media logo displayed next to The Fleet Source logo on a white background, separated by a vertical line.
Fleet Managementby News/Media ReleaseFebruary 25, 2026

Bobit Business Media Expands Fleet Technology Platform with Acquisition of Roadz Partner Portfolio

Bobit Business Media has acquired key partner agreement assets from Roadz, expanding its role as a go-to-market partner for fleet technology providers and strengthening its digital sourcing capabilities.

Read More →
METRO Buyer's Guide art
Managementby Staff and News ReportsFebruary 25, 2026

METRO Magazine Announces Return of Annual Buyer’s Guide

The revamped Buyer’s Guide will reach METRO’s audience of more than 17,000 print and digital subscribers, providing suppliers with year-round visibility in front of transit agency leaders, motorcoach operators, and industry decision-makers across North America.

Read More →
A BART railcar
Managementby StaffFebruary 25, 2026

California Bay Area Transit Agencies Adopt Standard Sign Designs

The design guides are intended to make it easier for riders to identify information and use transit by delivering clear, predictable, and consistent information across service areas and county lines.

Read More →
Ad Loading...
New Orleans city skyline.
Managementby StaffFebruary 25, 2026

New Orleans RTA Bus Ridership Exceeds Pre-Pandemic Levels in 2025

RTA predicts nearly 11 million bus riders in 2025, outpacing national recovery and setting the stage for major service upgrades.

Read More →
DART passengers boarding a bus
Managementby StaffFebruary 24, 2026

Dallas Set to Implement Regional Fare Adjustments

The adjustments are designed to simplify the fare structure, improve equity across rider categories, and support the long-term sustainability of transit service across DART’s 13 member cities.

Read More →
A DART railcar and bus.
Managementby StaffFebruary 23, 2026

DART Approves Plan to Align Mobility Across 13 Cities

If adopted by the city councils of all 13 member cities, the plan would provide the requested funding from DART to the cities.

Read More →
Ad Loading...
A public transit bus at a pedestrian crosswalk with text reading "FTA Awards Nearly $390 Million to Upgrade Aging Transit Bus Infrastructure Nationwide."
Managementby StaffFebruary 23, 2026

FTA Awards Nearly $390M to Upgrade Aging Transit Bus Infrastructure Nationwide

Funds will deliver new buses and modernize maintenance facilities across multiple states and Puerto Rico.

Read More →