Cubic Chicago Ventra program hits 1 billionth transaction
Ventra supports both account-based processing through an agency-issued smart card, as well as open payment which enables customers to “pay as you go” with bank cards they already have or through mobile payment platforms including Apple Pay, Android Pay or Samsung Pay.


Cubic Transportation Systems (CTS), a business unit of Cubic Corp., announced that Ventra, the account-based open payment system launched in 2013 for the Chicago Transit Authority (CTA) and suburban bus operator Pace, has processed more than one billion account-based journeys.
CTA, with daily ridership of 1.6 million journeys, is the first major transit system in North America to implement account-based open payment and is Cubic’s first large-scale deployment of its NextAccount technology. Ventra supports both account-based processing through an agency-issued smart card, as well as open payment which enables customers to “pay as you go” with bank cards they already have or through mobile payment platforms including Apple Pay, Android Pay or Samsung Pay.
Ventra moves passenger data and stored value from the card to the back office, along with fare policy, products and pricing. This process not only makes it easier for agencies to manage changes, but also creates greater security and convenience for customers. Ventra also gives customers the ability to fund and manage their account online through the transit agency’s website, where they can take advantage of discounted fare products such as seniors, disabled, military or students.
“Ventra is quickly becoming a game changer for transit fare payment systems,” said Matt Cole, president of Cubic Transportation Systems. “We are pleased to recognize this great milestone of one billion journey transactions with our Chicago transit partners as it demonstrates the success and convenience of account-based open payment that Ventra brings to its end users — the commuters of Chicagoland.”

“CTA is proud to break new ground for the future of transit ticketing and to be a transit industry leader with Ventra,” said Michael Gwinn, director of revenue and fare systems for the CTA. “This milestone underscores the support Chicagoans have for CTA, and our goal from day one has been to provide our customers more convenience and flexibility for a seamless transit experience they deserve.”
The Ventra app, launched in November 2015, completes the regional system bringing the Metra commuter rail system on board. The app allows Metra riders to also purchase fares on their smartphones through a mobile ticketing platform and by downloading a barcode ticket. Since the app’s launch six months ago, it has been downloaded more than 415,000 times, collected over 1.1 million orders and generated $28.5 million in sales.
In 2015, Cubic and CTA were awarded the “Best New Innovative Practice-Partnership Deployment” by the Intelligent Transportation Society of America. The 12-year design-build-operate-maintain contract for Ventra was awarded by CTA to Cubic in November 2011. Cubic also provides the supporting services to manage and operate Ventra.
More Management

What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Massachusetts Approves $530M to Strengthen MBTA Operations, Infrastructure
The funding package targets operating stability, capital improvements, and fare affordability, offering a model for agencies navigating long-term funding challenges.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →