MBTA, nonprofit partner for travel training program
Travel training will be the first in a series of mobility management services organized under a consortium dubbed Ways2Go and funded with federal grant funds.
The Massachusetts Bay Transportation Authority (MBTA) announced a partnership with a local nonprofit to provide travel training for seniors and persons with disabilities.
The travel training program, in cooperation with Somerville-based non-profit Door2Door Transportation, will be the first in a series of mobility management services organized under a consortium dubbed Ways2Go and funded with federal grant funds.
“I strongly believe there are many T customers in waiting,” said MBTA GM Dr. Beverly Scott. “All we need to do to is demonstrate how easy it is to use our system of subway trains and buses. A lot of people do not know that the T is so accessible and quite easy to use once you get the hang of it.”
In January of 2013, the MBTA’s Department of System Wide Accessibility introduced System Orientation Training, an introductory seminar for persons with disabilities interested in making use of the T’s vast array of accessible fixed route buses and subway lines. Participants in System Orientation get an overview of trip planning and hands on practice using maps, schedules and boarding buses. They also get a tour of subway and bus facilities and learn about the safety features available in stations and on vehicles. By all accounts, the program has filled a much needed information gap, according to transit officials.
At the same time, Door2Door’s Ways2Go program has been developing more detailed curricula to meet the needs of those who require more intensive assistance in order to master fixed route travel. With the new partnership, Ways2Go travel training will be available to anyone who would like additional instruction after completing system orientation training.
Travel training programs across the country are helping individuals with more complex physical and cognitive challenges become independent travelers, able to plan their own trips on fixed route rather than depending solely on paratransit services.
More Paratransit

New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
Rays the Mark Foundation to Honor CDTA’s Emily DeVito at October Fundraiser
Event at Chicago-area Ravisloe Country Club will support DeVito, a transit employee and mother of twins battling kidney failure and awaiting a transplant.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Spare Expands AI-Native Operations Platform With Fixed-Route Capabilities
The launch marks a major milestone in Spare’s vision for unified transit operations.
Read More →
Via Announces Scheduling and Supply Studio
The Scheduling and Supply Studio provides the world’s first fully integrated platform for optimizing vehicle and driver availability to rider demand, said company officials.
Read More →