MCI honors La.'s Calco Travel, L.A. DOT for raising service standards
Callen Hotard, president, and his wife Coleen, vice president, have worked hard to raise industry standards in the Gulf Coast region. LADOT's 84 new, 40-foot, CNG-powered Commuter Coaches are ideal for serving the agency’s upscale Commuter Express routes.

Callen Hotard, president of Calco Travel, and his wife Coleen, vice president, were honored by MCI for their dedication to green transportation and raising service standards in the Gulf Region.

Callen Hotard, president of Calco Travel, and his wife Coleen, vice president, were honored by MCI for their dedication to green transportation and raising service standards in the Gulf Region.
Motor Coach Industries (MCI) honored the owners of New Orleans tour provider Calco Travel and the Los Angeles Department of Transportation (LADOT) for their dedication to green transportation and raising service standards at a special EXPO presentation on Monday.
A long-time MCI customer, Calco Travel is one of New Orleans' oldest and most renowned tour companies. Led by Callen and Coleen Hotard, the family company has operated since 1935.
Callen Hotard, president, and his wife Coleen, vice president, have worked hard to raise industry standards in the Gulf Coast region, Patricia Ziska, V.P. marketing & chief customer officer, said. “The Hotards are distinct for raising the bar, especially in the tourism arena,” she added.
Calco Travel and Hotard Coaches, which is owned by Calco, operate more than 70 vehicles, primarily MCIs.
LADOT spokesperson Kari Derderian said that its 84 new, 40-foot, CNG-powered Commuter Coaches are ideal for serving the agency’s upscale Commuter Express routes. The coaches offer super-low emissions that meet strict California Air Resources Board standards.
More Management

Financing, Fleet Replacement Require a More Strategic Approach
Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.
Read More →
Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →