METRO Magazine Logo
MenuMENU
SearchSEARCH

New D.C. Metro labor contract incentivizes ridership growth

The agreement includes an additional 1% wage increase in years when the agency’s ridership improves 2% or more over the previous year.

December 23, 2019
New D.C. Metro labor contract incentivizes ridership growth

ATU Local 689 represents approximately 8,000 WMATA employees, including all bus and train operators, station managers, and hundreds of other maintenance and support positions.

Janna Starcic

2 min to read


ATU Local 689 represents approximately 8,000 WMATA employees, including all bus and train operators, station managers, and hundreds of other maintenance and support positions. Janna Starcic

The Washington Metropolitan Area Transit Authority’s (WMATA) board gave final approval to a new, four-year agreement between the agency and its largest union, ATU Local 689, which represents approximately 8,000 employees, including all bus and train operators, station managers, and hundreds of other maintenance and support positions.

The result of months of direct collective bargaining between ATU L689 President Raymond Jackson and Metro GM Paul J. Wiedefeld, the agreement includes a 2.4% annual average wage increase for ATU Local 689 employees and, for the first time in WMATA history, incentivizes ridership growth with an additional 1% wage increase in years when the agency’s ridership improves 2% or more over the previous year. The current defined benefit pension program is preserved for current and new employees under the agreement, while increasing employee contributions to retiree health coverage.

Ad Loading...

Overall, the agreement keeps WMATA within a legally mandated annual subsidy growth rate of 3%, at a cost of $150 million over the next four years. It meets the criteria set out in Wiedefeld’s 2017 plan to “Keep Metro Safe, Reliable, and Affordable,” in which he committed to curbing operating cost growth as the region invested the capital necessary to restore safe and reliable service.

With the agreement in place, the agency will not seek to contract out operations or maintenance of the Silver Line extension and will bring operation of the Cinder Bed Road Bus Garage in house when the current contract expires in 2021. The transit agency gains the ability to hire directly from the market employees needed to support the new Silver Line extension, as well as nearly a third of all station managers and train operators. Under all previous labor contracts throughout WMATA’s 44-year history, agency station managers and train operators could only be hired from its existing pool of bus operators.

More Management

Terrel Smith on a bus with Kiel seats

Terrel Smith Launches New TransitOne Venture, Focuses on Building Relationships

The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.

Read More →
A group of people stand in the Harlem-148 Street 3 Station and pose during a ribbon cutting ceremony.
Managementby StaffMay 4, 2026

New Accessibility Upgrades Open at Harlem Subway Station

A new ADA-compliant ramp and station upgrades improve access, enhance the rider experience, and deliver millions in cost savings for the MTA.

Read More →
Erin Hockman
Managementby StaffMay 4, 2026

Iowa's DART Taps New CEO

Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.

Read More →
Ad Loading...
Caltrain trains on tracks
Railby StaffMay 1, 2026

Caltrain Survey Shows Record-High Rider Approval

The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.

Read More →
A VIA bus
Busby StaffMay 1, 2026

San Antonio's VIA Launches Next Round of Bus Improvements

The changes are designed to reduce overall travel time, shorten wait times, and get customers to their destinations more quickly.

Read More →
A graphic of a map showing a "Snapshot of Systemwide Vulnerabilities (projected)."
Managementby News/Media ReleaseMay 1, 2026

MBTA Unveils First Systemwide Climate Resilience Roadmap

The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.

Read More →
Ad Loading...

People Movement: DART Names Interim Chief, Clean Energy Taps New President/CEO

In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
A person working on a bus
ManagementMay 1, 2026

Data-Driven Maintenance: Focusing Effort Where It Matters Most

Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.

Read More →
transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
Ad Loading...
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →