San Antonio’s VIA Metropolitan Transit will launch the most extensive set of service improvements the agency has undertaken at once, taking effect January 12.

The improvements are made possible by VIA’s successful hiring of 107 additional full-time bus operators and accelerated progress on the Better Bus Plan — a multi-year initiative focused on improving frequency, reliability, and overall system performance — putting the agency ahead of the delivery schedule projected just one year ago. 

The updates, which affect 30 routes across the VIA service area, represent the next phase of the plan and are further supported by the voter-approved sales tax that VIA began receiving at the start of this year.

“This is the largest set of service improvements VIA has implemented at one time, and it directly supports our mission to connect people to what matters most,” said VIA President/CEO Jon Gary Herrera. “We remain committed to delivering a strong system with faster, more frequent, and more reliable service that expands access to the places our customers need to go every day.”

VIA’s Better Bus Plan

VIA is accelerating the implementation of sweeping changes to improve public transportation across the region.

The January changes build on the previous phases of the Better Bus Plan, implemented in April and August 2025. 

The improvements are designed to enhance the customer experience by providing more frequent, reliable service, better connectivity, and expanded access to high-demand areas throughout the region, VIA officials said.

The agency hosted a series of public hearings to provide more information on improvements and gather community feedback to ensure the initiatives met riders' needs.