San Joaquin Regional Transit District employees and customers celebrate the August 2017 launch of the agency's electric bus route, the first 100% electric bus route in the U.S. Photo: SJRTD
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San Joaquin Regional Transit District employees and customers celebrate the August 2017 launch of the agency's electric bus route, the first 100% electric bus route in the U.S. Photo: SJRTD
San Joaquin Regional Transit District (RTD) has been named the 2018 Outstanding Public Transportation System Achievement Award winner by the American Public Transportation Association (APTA). The agency was recognized in the category for systems providing four million or fewer annual passenger trips.
RTD has garnered national attention for its achievements in environmental sustainability, forward-thinking business practices, and infrastructure development.
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Despite a severely reduced operating budget due to serious, well-known economic challenges over the last ten years in Stockton, RTD has consistently delivered innovative and high-quality services even with necessary service reductions.
“All of us here at RTD are very honored to have received the most prestigious award given in our industry,” said RTD CEO Donna DeMartino. “There are 285 employees on the RTD team. They do their best to provide extraordinary customer service and make RTD the transportation service of choice for the residents we serve. Winning this award required contributions from every one of them and reflects their successful efforts.”
San Joaquin Regional Transit District (RTD) is the regional transit provider for SanJoaquin County, Calif. Photo: San Joaquin RTD
During the long economic crisis in Stockton, the transit agency was able to deliver important capital investments in the community such as the Downtown Transit Center and Regional Transit Center, a new fleet of environmentally-friendly buses, and four new bus rapid transit (BRT) corridors.
RTD’s commitment to the environment can be seen in its fleet. RTD was one of the first transit agencies in the U.S. to test hybrid and all-electric buses. In 2017, Stockton made history when RTD’s third BRT Corridor became the first all-electric BRT Corridor in the nation. RTD’s Board of Directors recently passed a resolution to convert the entire Stockton area bus fleet to all-electric by 2025.
RTD has introduced a Transit Ambassador Program, unique brand mascots, new fare-vending machines and mobile ticketing technology, and improved customer service software and applications to make the customer experience better and provide exceptional customer service through innovation.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.