For transit riders, information can be just as important as service. The TTC (Toronto Transit Commission) is launching a major upgrade to how customers get service information, introducing clearer, more accessible real-time displays on buses and piloting new digital screens at stops across the city.

The improvements are designed to “make it easier for customers to plan trips, understand delays, and move confidently through the transit system,” especially during peak summer travel and ahead of Toronto hosting the FIFA World Cup 2026.

“As we prepare to welcome the world to Toronto during the FIFA World Cup this summer, it's especially important that we make sure that visitors and newcomers, who may be less familiar with the city, can easily navigate our transit system,” Mayor Olivia Chow said. “Improvements like these will help everyone move through the city with confidence.”

TTC CEO Mandeep S. Lali said the projects reflect a shift toward more customer-focused, real-time service information.

“Our customers consistently tell us that clear, reliable information is one of the most important parts of a good transit experience,” Lali said. “These upgrades make it easier to navigate the TTC, especially during service disruptions or when traveling on unfamiliar routes.”

Real-Time Information, From Bus to Bus Stop

According to a release, more than 240 buses are already displaying redesigned next-stop screens that provide customers with real-time information, including estimated arrival times at upcoming stops and terminals, as well as live subway service alerts. The TTC will expand the upgrade to all 1,153 buses equipped with digital displays over the coming months.

In addition, the TTC will pilot new real-time information screens at bus and streetcar stops this summer. The six‑month pilot will see 75 screens installed at busy stops and outside select stations, giving customers arrival times, service updates, and disruption notices before their vehicle arrives.

The new stop screens use e-Paper technology that is easy to read in direct sunlight and low-light conditions, with high-contrast displays and audio announcements for customers who rely on auditory information. Because the units are solar- or battery-powered, durable, and compact, they can be installed at stops without access to electricity.

More information about this pilot will be shared ahead of its launch this summer.