METRO Magazine Logo
MenuMENU
SearchSEARCH

San Diego MTS rail, bus ridership sees boost in Q1

he spike has been led by the Trolley, which has posted six straight months of year-over-year gains.

November 6, 2019
San Diego MTS rail, bus ridership sees boost in Q1

On the rail side, ridership increased by 621,063 passenger trips in the first quarter.

MTS

2 min to read


On the rail side, ridership increased by 621,063 passenger trips in the first quarter. MTS

Ridership on San Diego’s Metropolitan Transit System (MTS) Trolley and bus network climbed by nearly one million extra passenger trips in the first three months of Fiscal Year 2020, which began on July 1, 2019. The spike has been led by the Trolley, which has posted six straight months of year-over-year gains, including a 9% jump in September.

On the rail side, ridership increased by 621,063 passenger trips in the first quarter. Notable is that Trolley ridership was 9.1% higher in in September 2019 compared to the same month in 2018. This is the Trolley’s largest ridership increase month-over-month since October 2014.

Ad Loading...

On the bus side, ridership increased by 323,481 passenger trips in the first quarter. Notable to this increase is that MTS buses had a 5% ridership spike in July, the largest year-over-year increase since October 2014.

And these positive gains were being experienced prior the first quarter. In the past six months (April–September) bus and Trolley ridership combined has grown by 1.2 million compared to the same months in 2018. Going back even further, Trolley ridership has improved in 11 of the past 13 months compared to the same months last year.

On the bus side, ridership increased by 323,481 passenger trips in the first quarter. MTS

There are many factors that can lead to bus ridership gains:

  • MTS conducted a large ridership campaign last year culminating with its first Free Ride Day. That day saw a 17% increase in ridership from the same day a year before and ridership continued to climb for the entire month of October 2018. MTS just held its second annual Free Ride Day, and results were even better — a 30% spike in ridership.

  • Gas prices in San Diego have risen 85 cents/gallon since January.

  • MTS completed its Transit Optimization Plan — a $2 million plan that streamlined and added frequency to many of its routes.

While Trolley ridership has led the resurgence, bus ridership has held steady and two major developments have helped it into the plus column:

Ad Loading...
  • The South Bay Rapid opened and average weekday ridership on that line is about 1,800 and climbing. The addition of this service from Otay Mesa to downtown, as well as the opening of a modern transit center just north of the Otay Mesa Border Crossing, has caused other routes serving the area to increase as well.

  • Additionally, MTS increased Rapid Superloop service at the end of January. These routes, serving the University City area and UC San Diego, are showing weekday ridership gains of more than 3,000 trips per day.

More Management

Terrel Smith with Kiel Seats

Terrel Smith Launches New TransitOne Venture, Focuses on Building Relationships

The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.

Read More →
A group of people stand in the Harlem-148 Street 3 Station and pose during a ribbon cutting ceremony.
Managementby StaffMay 4, 2026

New Accessibility Upgrades Open at Harlem Subway Station

A new ADA-compliant ramp and station upgrades improve access, enhance the rider experience, and deliver millions in cost savings for the MTA.

Read More →
Erin Hockman
Managementby StaffMay 4, 2026

Iowa's DART Taps New CEO

Erin Hockman will officially assume the role on May 7, as current CEO Amanda Wanke departs to take a leadership position with Metro Transit in the Twin Cities.

Read More →
Ad Loading...
Caltrain trains on tracks
Railby StaffMay 1, 2026

Caltrain Survey Shows Record-High Rider Approval

The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.

Read More →
A VIA bus
Busby StaffMay 1, 2026

San Antonio's VIA Launches Next Round of Bus Improvements

The changes are designed to reduce overall travel time, shorten wait times, and get customers to their destinations more quickly.

Read More →
A graphic of a map showing a "Snapshot of Systemwide Vulnerabilities (projected)."
Managementby News/Media ReleaseMay 1, 2026

MBTA Unveils First Systemwide Climate Resilience Roadmap

The plan outlines strategies to protect transit infrastructure from extreme weather, prioritize critical investments, and improve system reliability as climate risks intensify.

Read More →
Ad Loading...

People Movement: DART Names Interim Chief, Clean Energy Taps New President/CEO

In this edition, we cover recent appointments and announcements at MCTS, Voith, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
A person working on a bus
ManagementMay 1, 2026

Data-Driven Maintenance: Focusing Effort Where It Matters Most

Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.

Read More →
transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
Ad Loading...
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →