With the completion of Court Sq station on the 7 line in Queens and 8 Av station on the L line in Manhattan, NYC Transit has now completed 11 of 12 stations that were scheduled to receive renovation work in the first quarter of 2023.
The renovations took place during outages planned for other reasons during weekends to minimize impacts on customers.
NYC Transit crews made a variety of upgrades to renovate the stations, from concrete repairs and water mitigation efforts to replacing tiles along the station walls, and deep cleaning the entire station from the staircase to the track.
“The Station Re-NEW-vation Program embodies NYC Transit’s goal of increasing customer satisfaction, and the results have been everything we would hope it would be,” said Richard Davey, NYC Transit President. “Customers are returning to stations that feel new, hopefully inspiring some neighborhood pride, and making their commute more enjoyable. I can’t thank the NYC Transit team enough and am excited to further expand the program as we strive to provide faster, cleaner, and safer subway service.”
In addition to customer-facing improvements, crews also deep-cleaned and renovated employee crew rooms. After a successful first group of nine stations were completed along the D line in the Bronx in 2022, NYC Transit expanded the program to 12 additional stations across Brooklyn, Queens, and Manhattan in the first quarter of 2023.
“All the pieces matter when you talk about delivering the best possible service for customers,” said Demetrius Crichlow, New York City Transit sr. VP of Subways. “Normally when we talk about state of good repair, we are referring to the rails, but this program focuses on the station environment. NYC Transit crews have worked hard during these outages to completely renovate these stations, from repaving a broken piece of concrete at the top of the staircase down to installing new tile along the station walls.”