METRO Magazine Logo
MenuMENU
SearchSEARCH

TAPTCO ‘Recreates’ Safety Leadership Training Course for Transit, Paratransit Ops

The Safety Leadership Course is an advanced educational course for all levels of leadership and can be delivered online or from a thumb drive. The course includes seven training programs and a 40-question final exam.

July 8, 2025
TAPTCO ‘Recreates’ Safety Leadership Training Course for Transit, Paratransit Ops

Completing this course ensures that every member of the leadership team is familiar with all the techniques and practices they can employ to provide the safest and most effective training for their drivers. 

Photo: METRO

2 min to read


The Transit & Paratransit Company (TAPTCO) announced the re-creation of its Safety Leadership Training Course for leaders, managers, supervisors, dispatchers, and all other levels of management who lead bus operations.

The Safety Leadership Course is an advanced educational course for all levels of leadership and can be delivered online or from a thumb drive. The course includes seven training programs and a 40-question final exam. 

Ad Loading...

“There are no bad troops, only bad officers,” said Jeff Cassell, president of TAPTCO. “The most important factor in providing safe passenger transportation is the leadership at the location. When leaders, trainers, and drivers work together to do all they can to do it right, the first time, every time in everything they do, then you truly have a Safety Culture.”

TAPTCO’s Training Module 

Instilling a Safety Culture requires that all levels of leaders, supervisors, trainers, and drivers be trained to the highest level. This involves training materials that teach all three groups — the trifecta of training, as Cassell explained.

Completing this course ensures that every member of the leadership team is familiar with all the techniques and practices they can employ to provide the safest and most effective training for their drivers. 

Good leaders are rare because we never take the time and make the effort to help them become professionally trained leaders. They are usually left to figure it out on their own. Going through this course will enable leaders to acquire a whole new set of skills to provide the best leadership possible, said Cassell in a press release.

More Management

A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Ad Loading...
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
A red, white, and blue graphic with an image of a rail line in NYC and text reading "Surface Transportation Bill Moves Forward."
Managementby Elora HaynesAugust 6, 2026

House Surface Transportation Bill Advances as Transit Funding Debate Intensifies

A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.

Read More →
Ad Loading...
ManagementAugust 5, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →