METRO Magazine Logo
MenuMENU
SearchSEARCH

Community involvement: Not just for the holiday season

As public service institutions, transit organizations’ involvement in their communities should extend beyond bus routes and train stations. SEPTA demonstrates good citizenship collectively as an organization and through its employees’ individual community service activities.

Heather Redfern
Heather RedfernPublic Information Manager, SEPTA
Read Heather's Posts
December 12, 2012
Community involvement: Not just for the holiday season

GM Joe Casey (center) kicked off SEPTA’s 2012 food drive to benefit Philabundance. Since 2009, the agency has collected over 65 tons of food during the month-long drive. Casey is the driving force behind the event.

3 min to read


GM Joe Casey (center) kicked off SEPTA’s 2012 food drive to benefit Philabundance. Since 2009, the agency has collected over 65 tons of food during the month-long drive. Casey is the driving force behind the event.

As public service institutions, transit organizations’ involvement in their communities should extend beyond bus routes and train stations. Organizations must practice social responsibility through service activities — not only during the holiday season when many are filled with “peace, love and goodwill toward others,” but throughout the year, too.

Southeastern Pennsylvania Transportation Authority (SEPTA) demonstrates good citizenship collectively as an organization and through its employees’ individual community service activities. From an annual summer food drive — which collected 19 tons of food in 2012 and more than 65 tons since 2009 — and the holiday employee toy drive, to increased efforts to bring more veterans into its workforce, SEPTA makes a difference in the Greater Philadelphia region.

Individually, many of SEPTA’s more than 9,000 employees participate in some volunteer endeavor — in  their neighborhoods, athletic associations, places of worship and organizations like Habitat for Humanity. The commitment to help starts at the top of the agency, where SEPTA’s management leads by example.

“How can you ask your employees to give their time and contribute to causes if you aren’t willing to do the same?” asked SEPTA GM Joseph Casey, who holds leadership positions with several organizations, including the Transportation Learning Center board of directors (serving as treasurer this year) and the March of Dimes Transportation, Building & Construction Committee board. He is also the driving force behind SEPTA’s participation with the “Stop Hunger at Your Station” Food Drive for Philabundance and Philadelphia Mayor Michael Nutter’s annual “Philly Spring Clean-Up.”

“We can all make excuses for how busy we are, but there is always time to help our neighbors and charitable causes in some way,” Casey added.

One of SEPTA’s most recent community service programs included hosting Philadelphia Corporation for Aging’s annual Thanksgiving dinner for Philadelphia’s older adults at the Authority’s Market East Regional Rail station. Deputy GM Jeff Knueppel and Assistant GM Susan Van Buren were among SEPTA’s leadership staff on hand to serve the attendees.

One group that has been the recipient of SEPTA’s long-term support is the March of Dimes - Pennsylvania Chapter Southeast Division, specifically their Transportation, Building & Construction Awards luncheon. The agency’s Deputy GM, Jeff Knueppel, is in his second year chairing the event, which is the largest special event in the state of Pennsylvania.

Many people get involved with organizations because the cause hits a personal note — this is how Knueppel explains his work with the March of Dimes.

“I have been concerned about issues the March of Dimes works for for many years and have a sincere desire to help however I can,” he said. “I started out as a regular member of their board, but I knew I could do more and wanted to make more of a difference.”

In his first year as the luncheon chair, Knueppel helped the March of Dimes raise $314,000, well over the goal of $280,000.

“Jeff is a valuable member of our volunteer leadership,” said Alexis Dowhie Moyer, the March of Dimes’ senior community director. “We rely a lot on our volunteers and Jeff truly has made his mark on this event and continues to do so.”

Ad Loading...
SEPTA Assistant GM for Human Resources Susan Van Buren donates her time and expertise to the United Way.

Like Knueppel, SEPTA Assistant GM, Human Resources, Susan Van Buren also donates her time and expertise to organizations she believes in, like the United Way. Now finishing her term as a member of the United Way’s board, Van Buren also worked for that institution while in college.

“I was an administrative assistant and I fielded calls from people who needed basic necessities, food and shelter. As a kid from the suburbs, I hadn’t dealt with those issues before,” she said.

Throughout her career, Van Buren has led United Way annual giving campaigns for her employers and currently serves on the organization’s Human Resources Advisory Committee. For her work in that role, Van Buren was honored by the United Way.

Despite the success of current initiatives, SEPTA leadership knows there is always room for growth.

“We have to make an investment in our communities,” said Van Buren. “We should never stop looking for ways to help. We can always do more.”

In case you missed it...

Read our METRO blog, "'Putting a different spin on transit ads" here.

 

Topics:SEPTA
Subscribe to Our Newsletter

More Blogposts

Transit Dispatchesby Dan Verbsky January 26, 2026

How Digital Signage is Reshaping the Traveler Experience at Transportation Hubs

What was once a landscape of static signs has evolved into a responsive, immersive environment powered by real-time visual communication.

Read More →
Transit Dispatchesby Giles BaileyDecember 19, 2025

Latest Trends in Urban Mobility from Polis Conference 2025

Polis comprises cities and regions, as well as corporate partners, from across Europe, promoting the development and implementation of sustainable mobility. This year’s event had over a thousand attendees across various policy forums and an exhibition.

Read More →
Transit Dispatchesby Timothy MenardOctober 29, 2025

Why Transit Leaders Require Better Tools for Operational Clarity In Today’s Tech-Fragmented Environment

Across North America and beyond, transit agency officials are contending with a perfect storm of operational headaches and strategic challenges that hamper daily service and long-term progress.

Read More →
Ad Loading...
Transit Dispatchesby Colin Parent October 22, 2025

The Powerless Brokers: Why California Can’t Build Transit

It is no secret that transit in the U.S. is slow and expensive to build.

Read More →
Transit Dispatchesby Anna AllwrightSeptember 24, 2025

Why Transport Sustainability Should Focus on People Instead of Cars

Simply incentivizing electrification is not enough to make a meaningful impact; we must shift our focus toward prioritizing public transportation and infrastructure.

Read More →
Transit Dispatchesby Timothy MenardSeptember 2, 2025

Transit ROI & System Efficiencies Will Drive 'Big, Beautiful' Transit Funding

For many years, the narrative surrounding public transit improvements has been heavily weighted toward environmental gains and carbon reduction. While these are undeniably crucial long-term benefits, the immediate focus of this new funding environment is firmly on demonstrable system efficiencies and a clear return on investment.

Read More →
Ad Loading...
Transit Dispatchesby Mark R. AeschAugust 12, 2025

Getting Better on Purpose

The notion of agencies being over- or underfunded, I argued, doesn’t hold up. If an agency wants to turn up the heat — to grow beyond the status quo — it must demonstrate measurable value.

Read More →
Transit Dispatchesby Mark R. AeschJuly 15, 2025

The Fiscal Lessons of Goldilocks

Some agencies might suggest they are funded in the public transportation space. Some complain that they are funded too little. I have never heard a public transportation executive proclaim that they are funded too much. And if no public agencies are funded too much, then, by definition, none are funded too little. To steal from Goldilocks’ thinking, they are all funded just right.

Read More →
Transit Dispatchesby Giles BaileyJuly 1, 2025

UITP Congress Charts the Next Era of Public Transport

From East Asia to Europe, more than 400 exhibitors and 70 sessions tackled global mobility challenges — highlighting AI, automation, and urban transit equity in the race toward a carbon-free future.

Read More →
Ad Loading...
Transit Dispatchesby Laramie Bowron June 25, 2025

Why Bus Service Cuts Should Be the Last Resort for Transit Agencies

A closer look at ridership trends, demographic shifts, and the broader impacts of service reductions reveals why maintaining, and even improving, bus service levels should be a top priority in 2025.

Read More →
Ad Loading...