METRO Magazine Logo
MenuMENU
SearchSEARCH

Boston's MBTA Strikes Labor Agreements with Entire Workforce

The accomplishment, the first of its kind since 2009, was realized within 18 months of the Healey-Driscoll Administration taking office and under the leadership of MBTA GM Phillip Eng.

July 8, 2024
Boston's MBTA Strikes Labor Agreements with Entire Workforce

MBTA has taken a comprehensive approach focusing on recruitment, retention, skills training, and leadership development.

Photo: METRO Magazine

2 min to read


Boston’s Massachusetts Bay Transportation Authority (MBTA) reached a landmark achievement by successfully negotiating agreements with all 28 of its affiliated labor unions, representing 16 collective bargaining agreements.

The accomplishment, the first of its kind since 2009, was realized within 18 months of the Healey-Driscoll Administration taking office and under the leadership of MBTA GM Phillip Eng.

Ad Loading...

Key Highlights of the MBTA’s Labor Agreement

Key Highlights: 

  • All agreements finalized within one year of negotiations, a significant improvement from previous multi-year processes.

  • Four-year terms for all 16 contracts, ensuring the longest period of labor stability since the 1980s.

  • Enhanced wages and incentives to boost recruitment and retention efforts.

  • Built upon the historic pension agreement with the Carmen's Union (March 2023) and similar agreement with the Transit Police Association (Fall 2023).

  • The final agreement, ratified with the MBTA Plumbers in June 2024, completes a series of contracts modeled after the August 2023 agreement with the Boston Carmen's Union, ATU Local 589.

These agreements address long-standing labor concerns and aim to stabilize and expand the MBTA workforce.

“The Healey-Driscoll Administration understood from the beginning that rebuilding our workforce was paramount to restoring the reliability of safe public transit. I’m thankful for the efforts across our organization that negotiated and settled these contracts with our labor partners in record time. These contracts provide a level of stability we haven’t seen in decades,” said Eng. “Union workers and the new hires we’re eager to bring on are on the frontline of providing reliable safe service for many communities. I’m so proud to stand side by side with the MBTA workforce.”  

MBTA’s Workforce Development Initiatives

Workforce Development Initiatives taken on by the MBTA include: 

Ad Loading...
  • Over 1,900 new hires since the beginning of the Healey-Driscoll Administration, including more than 1,600 in 2023 alone.

  • $20 million investment from a supplemental budget to support hiring efforts and the Local 589 Agreement.

  • Comprehensive approach focusing on recruitment, retention, skills training, and leadership development.

  • Restructuring of senior leadership and improvement of frontline teams, safety protocols, engineering, and planning.

More Management

AAAHI receiving METRO's Innovative Operator of the Year Award
Motorcoachby Alex RomanSeptember 16, 2026

METRO Opens Submissions for 2026 Motorcoach Awards

Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.

Read More →
A New York MTA subway car with an open gangway
Railby Staff and News ReportsSeptember 16, 2026

New York MTA Advances Final Contract for Second Avenue Subway Expansion

Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.

Read More →
Transit Leaders Gather for National Safety Summit
Security and Safetyby Alex RomanSeptember 16, 2026

Transit Agencies Highlight Safety Gains at National Summit

Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.

Read More →
Ad Loading...
A blue and white graphic with text reading "NITA Names New Leadership, Expands Reduced-Fare Program."
Managementby Staff and News ReportsSeptember 14, 2026

NITA Names New Leadership, Expands Reduced-Fare Program at First Board Meeting

The new regional transit authority appointed its first board chair and interim executive director while extending reduced fares across CTA, Metra, and Pace for eligible riders.

Read More →
From Checklists to Better Outcomes
TechnologySeptember 11, 2026

Beyond the Checklist: A Structured Approach to Transit Maintenance

Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.

Read More →
A red, white, and blue graphic with the APTA logo and text reading "APTA Nominates 2026-2027 Chair & Vice Chair."
Managementby Staff and News ReportsSeptember 10, 2026

APTA 2026 Nominating Committee Selects Leadership Slate, Names Chair and Vice Chair Nominees

Leadership changes will help shape the association’s priorities and its representation of the transportation industry during the 2026–2027 term.

Read More →
Ad Loading...
DART's light rail station at 8th and Corinth
Security and Safetyby Alex RomanSeptember 10, 2026

DART Launches Major Security, Fare Enforcement Initiative

The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.

Read More →
STraffic White Paper Cover Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.
SponsoredSeptember 9, 2026

Advancing Fare Collection Through Technology and Innovation

Learn about delivering 1300 gates at 91 stations while managing fare evasion. Explore the large scale deployment, solution customization and real-world results that affect the region. Prepare for deployment in your region now.

Read More →
A TransLink train goes by a large FIFA World Cup soccer ball structure.
Managementby Elora HaynesSeptember 8, 2026

Game Day in Motion: Moving Millions During the 2026 World Cup

Between packed transit stations and team motorcoaches, see how agencies and operators across North America tackled the transportation demands of the 2026 FIFA World Cup.

Read More →
Ad Loading...
A blue and white graphic with text reading "Surface Transportation Averts Shutdown, Leaves Transit Funding Gap."
Managementby Elora HaynesSeptember 4, 2026

Surface Transportation Extension Averts Shutdown, Leaves Transit Funding Gap

The stopgap keeps federal transportation programs moving, but missing advance funding could complicate the transit and rail projects agencies are planning next.

Read More →