METRO Magazine Logo
MenuMENU
SearchSEARCH

Chariot launches its first European commuter shuttle service in London

Enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations.

February 5, 2018
Chariot launches its first European commuter shuttle service in London

Chariot's commuter shuttle enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations. Photo: Chariot

2 min to read


Chariot's commuter shuttle enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations. Photo: Chariot

Following entrance to multiple markets in the U.S., Chariot is launching its daily commuter shuttle service in London, to make getting around the city easier.

Designed for city dwellers who live in harder-to-serve areas where public transport is not easily accessible, Chariot enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations.

Service in London kicked off this week with four Chariot routes designed to complement the city’s existing public transport system.

Four London routes, informed by a detailed analysis of urban areas, are designed to connect commuters living in densely populated areas to existing transport networks. The routes will help fill transportation gaps between several rapidly growing neighborhoods and six London transport hubs.

Up to six shuttles per hour will run at peak times, with 14 fuel-efficient minibuses. The 14-seater passenger shuttles will be able to use London’s bus lanes, offer Wi-Fi, air conditioning, and overhead storage for laptop bags and briefcases. Selected shuttles will be wheelchair accessible at launch, and the professional drivers will be trained to assist passengers with special needs.

Chariot is accessed via a smartphone app that enables users to search for a nearby route and the closest available transport hub address. The app — offering dedicated customer support — will then locate the nearest convenient pickup point. Passengers can book a seat and track in real time the progress of shuttles that run Monday to Friday, during the rush hour.

In addition to a commuter service, Chariot is exploring enterprise and charter services in London and has also been accredited as a Living Wage Employer by The Living Wage Foundation. The voluntary commitment will see everybody working at Chariot in London, regardless of whether they are direct employees or third-party contracted staff, receive a minimum hourly wage of £10.20 – significantly higher than the statutory minimum.

London is the sixth city to be served by Chariot, which operates in the U.S. in San Francisco, New York, Seattle, Columbus, and Austin. Altogether, the company runs 108 routes daily and plans to expand to additional cities both in the U.S. and internationally.


More New Mobility

Luminator Charts a New Digital Path
Technologyby Alex RomanSeptember 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technologyby Alex RomanSeptember 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
A CharterUP branded Holon AV.
Technologyby Alex RomanAugust 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
Ad Loading...
The Future Hits the Road
Technologyby Alex RomanAugust 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technologyby Staff and News ReportsAugust 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
Ad Loading...
Innovative Solutions Awards: DART, Kuba Pay Launch Next-Gen Fare Payment
Technologyby Alex RomanAugust 5, 2026

How DART's GoPass Is Redefining Regional Mobility

Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.

Read More →
An OCTA ZEB.
Technologyby Alex RomanJuly 31, 2026

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
A CharterUP branded Holon AV.
New Mobilityby Alex RomanJuly 31, 2026

CharterUP Expands Into New Mobility and Autonomous Transportation

Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.

Read More →
Ad Loading...
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →