METRO Magazine Logo
MenuMENU
SearchSEARCH

Chariot launches its first European commuter shuttle service in London

Enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations.

February 5, 2018
Chariot launches its first European commuter shuttle service in London

Chariot's commuter shuttle enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations. Photo: Chariot

2 min to read


Chariot's commuter shuttle enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations. Photo: Chariot

Following entrance to multiple markets in the U.S., Chariot is launching its daily commuter shuttle service in London, to make getting around the city easier.

Designed for city dwellers who live in harder-to-serve areas where public transport is not easily accessible, Chariot enables passengers to complete the first and last mile of their journey by connecting them with nearby transit hubs and underground stations.

Service in London kicked off this week with four Chariot routes designed to complement the city’s existing public transport system.

Four London routes, informed by a detailed analysis of urban areas, are designed to connect commuters living in densely populated areas to existing transport networks. The routes will help fill transportation gaps between several rapidly growing neighborhoods and six London transport hubs.

Up to six shuttles per hour will run at peak times, with 14 fuel-efficient minibuses. The 14-seater passenger shuttles will be able to use London’s bus lanes, offer Wi-Fi, air conditioning, and overhead storage for laptop bags and briefcases. Selected shuttles will be wheelchair accessible at launch, and the professional drivers will be trained to assist passengers with special needs.

Chariot is accessed via a smartphone app that enables users to search for a nearby route and the closest available transport hub address. The app — offering dedicated customer support — will then locate the nearest convenient pickup point. Passengers can book a seat and track in real time the progress of shuttles that run Monday to Friday, during the rush hour.

In addition to a commuter service, Chariot is exploring enterprise and charter services in London and has also been accredited as a Living Wage Employer by The Living Wage Foundation. The voluntary commitment will see everybody working at Chariot in London, regardless of whether they are direct employees or third-party contracted staff, receive a minimum hourly wage of £10.20 – significantly higher than the statutory minimum.

London is the sixth city to be served by Chariot, which operates in the U.S. in San Francisco, New York, Seattle, Columbus, and Austin. Altogether, the company runs 108 routes daily and plans to expand to additional cities both in the U.S. and internationally.


More New Mobility

frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
A Valley Metro bus
Managementby StaffApril 28, 2026

Keolis Contract Extended for Valley Metro's East Valley Fixed-Route Bus Service

Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.

Read More →
A MOIA/Beep vehicle on the road
New Mobilityby StaffApril 24, 2026

MOIA America Teams with Beep to Grow US Footprint

Through the strategic partnership, MOIA America will provide MOIA’s turnkey autonomous mobility solution. This includes purpose-built, autonomous-ready ID. Buzz vehicles equipped with the self-driving system developed by Mobileye, as well as operator training and enablement.

Read More →
Ad Loading...
A rider looking at a Via map on a smartphone
New Mobilityby StaffApril 6, 2026

NJ TRANSIT Introducing New Microtransit Pilot

The service will offer free connections to major bus stops and park-and-rides, linking customers to NJ TRANSIT’s fixed-route bus network.

Read More →
A new LexRide vehicle for Lextran's on-demand service.
New Mobilityby StaffMarch 31, 2026

Kentucky's Lextran Launches LexRide to Enhance Downtown Mobility

LexRide connects key destinations, including Downtown Lexington, the Distillery District, and the Warehouse Block/National Avenue area, making it easier to explore without worrying about parking, traffic, or multiple rideshare trips.

Read More →
Opening art for Sustabinability Partners Q&A
Zero Emissionsby Alex RomanMarch 25, 2026

Inside EVaaS: A New Model for Airport Fleet Electrification

Sustainability Partners’ Arnold Albiar discusses how a service-based approach is helping airports and public agencies deploy and manage electric fleets more efficiently.

Read More →
Ad Loading...
Officials and community leaders cut a ribbon in front of a Pace On Demand shuttle bus outside Rolling Meadows City Hall to celebrate expanded on-demand transit service in northwest Cook County.
New Mobilityby News/Media ReleaseMarch 9, 2026

Chicago Pace Expand On-Demand Transportation Program

The expanded service builds on Pace’s growing On Demand network and is intended to improve access to destinations such as medical appointments, schools, shopping, employment centers and connections to the regional transit system.

Read More →
A vehicle that will be used for MARTA's Reach mobility program.
New Mobilityby StaffMarch 2, 2026

Atlanta's MARTA Set to Launch New On-Demand Transportation Service

An important part of the authority’s NextGen Bus Network, MARTA Reach will bring transit service directly to the rider’s location and offer a seamless link to the broader rail and bus system.

Read More →
A black and blue HOLON urban autonomous vehicle on a city street.
New Mobilityby Elora HaynesFebruary 26, 2026

CharterUP Moves to Scale Autonomous Shuttle Deployments Through HOLON Partnership

The partnership aims to accelerate the rollout of electric, high-capacity autonomous shuttles for campuses, airports, transit systems, and more.

Read More →
Ad Loading...
Portrait of Joshua Schank, Ph.D., alongside the ACES Mobility Coalition logo.
Managementby StaffFebruary 16, 2026

ACES Mobility Coalition Selects Joshua Schank as New Executive Director

Veteran transportation innovator to lead coalition as it pushes nationwide expansion of shared autonomous mobility.

Read More →