METRO Magazine Logo
MenuMENU
SearchSEARCH

Denver’s RTD introduces Tap-n-Ride Fare Payments

A growing industry shift to contactless payment options via a physical card or mobile wallet allows customers to pay fares quickly and securely.

November 26, 2025
Someone taps their phone to a bus or rail validator to pay to ride via mobile wallet.

RTD’s ability to provide Tap-n-Ride was made possible in 2022 with the introduction of account-based ticketing and installation of the agency’s current validators.

Photo: Regional Transportation District

3 min to read


The Regional Transportation District (RTD) is introducing Tap-n-Ride, the agency’s new fare payment option that provides a "quick, secure, and convenient" way for customers to pay their fare at any validator.

Customers can now tap a Visa or Mastercard credit, debit, or prepaid card, or a Visa or Mastercard loaded into a mobile wallet, directly on a bus or rail validator to ride.

Ad Loading...

Mobile wallet payment options include Apple Pay, Google Pay, and Samsung Pay, and are available on a mobile phone or a smartwatch. RTD plans to add American Express and Discover card options to its Tap-n-Ride program in 2026.

The addition of this technology allows riders to forgo using a ticket vending machine (TVM), carrying cash, visiting a sales outlet, buying a mobile ticket, or preloading fare into their MyRide account.

According to an agency release, all other existing fare payment methods will remain available for customers. Tap-n-Ride just provides an additional option that functions similarly to the agency’s MyRide card process.

“The introduction of Tap-n-Ride provides an experience that is easy to navigate, equitable, and accessible for everyone who relies on RTD,” said Debra A. Johnson, RTD’s General Manager and CEO. “This new fare payment option is focused on removing barriers and offering customers a seamless, straightforward experience where they can simply tap and ride.”

A Faster Tap for Riders, a Bigger Shift for Transit

For other U.S. agencies, a Tap-n-Ride system receives payments from validators via a certified, secure open payment system, and transactions are processed without storing card numbers.

Ad Loading...

RTD’s move reflects a broader industry shift toward open-loop, contactless fare payment, as agencies modernize systems to speed up boarding, reduce cash dependence, and give customers more flexible ways to ride.

For riders, a benefit of linking a credit, debit, or prepaid card to their MyRide account is the ability to view their trip history and daily cumulative charges in the account. Customers who do not use a MyRide account can view aggregate charges for their fare purchases on their bank statement.

Plus, Tap-n-Ride limits purchases to one card or mobile wallet per customer to enable transfers and fare capping, ensuring customers always pay the lowest possible fare.

Scaling Contactless: RTD’s Systemwide Launch

RTD’s ability to provide Tap-n-Ride was made possible in 2022 with the introduction of account-based ticketing and installation of the agency’s current validators. This allowed customers to load stored value to their MyRide accounts and tap the digital barcode or MyRide card on the validator to pay their fare.

Account-based ticketing enabled the agency to add the new, accessible Tap-n-Ride payment option as a convenience for paying fares. Fare validators are on board 952 RTD fixed-route buses and are available at 235 stations across the district.

Ad Loading...

As more people learn about and use the simple and accessible Tap-n-Ride payment option, RTD will seek customer feedback to refine the experience as needed and address any challenges early to promote its ease of use.

RTD plans to promote the new fare payment option in the coming months and anticipates a 15% adoption rate for 2026 based on an analysis of other transit agencies that offer a contactless payment option.

More Management

Managementby StaffMarch 19, 2026

People Movement: The Latest from TARTA, STV, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A BART railcar
Managementby StaffMarch 19, 2026

BART Monetizes Empty Parking With New Online Leasing Tool

BART began offering select parking lots to non-BART riders to generate new revenue to help address its FY27 $376M operating budget deficit brought on by remote work.

Read More →
MTA Chair & CEO Janno Lieber sits with a customer service employee and takes calls.
Managementby Elora HaynesMarch 19, 2026

Transit Agencies Nationwide Celebrate 2026 National Transit Employee Appreciation Day

Agencies across the U.S. honored transit workers on March 18, recognizing the essential roles they play in keeping communities moving daily.

Read More →
Ad Loading...
Cover for METROspectives with Inez Evans Benson
ManagementMarch 18, 2026

Inez Evans-Benson on Leadership and the Future of Transportation

Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.

Read More →
An RTC of Washoe County bus driving down Virginia Street.
Managementby StaffMarch 18, 2026

Keolis Lands 3 Contract Renewals

The renewals include continued operations at Fort Lauderdale-Hollywood International Airport in Florida; the PRTC in Virginia; and RTC Washoe in Nevada.  

Read More →
A MARTA employee using the new Better Breeze fare ticket machines.
Managementby StaffMarch 17, 2026

MARTA’s New 'Better Breeze' Fare System Nears Launch

The new system introduces tap-to-pay, touchscreen kiosks, and updated Breeze cards, with both old and new systems running through May.

Read More →
Ad Loading...
A wide angle view of two MTA buses with three people walking between them.
Managementby StaffMarch 16, 2026

Proposed Auto Insurance Reform Would Save New York’s MTA Millions Annually

The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.

Read More →
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
Cover photo for METROspectives with The Bus Coalition
Busby Alex RomanMarch 13, 2026

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.

Read More →
Ad Loading...
Amanda Wanke
Managementby StaffMarch 13, 2026

Des Moines DART CEO Joins Minneapolis Metro Transit

Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.

Read More →