ETA Transit Systems completes ITS installation for N.Y. university
The project, which provides real-time arrival updates on the university’s shuttle services, provides the school and its riders with enhanced reporting and vehicle tracking capabilities.
ETA Transit Systems completed its integration of its flagship SPOT® intelligent transit system (ITS) at New York’s Binghamton University.
The project, which provides real-time arrival updates on the university’s shuttle services, provides the school and its riders with enhanced reporting and vehicle tracking capabilities.
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“ETA has provided us with a critical update to our transit services,” said Dave Husch, director, university transportation. “The integration of automatic passenger counting with student identification cards will greatly enhance our ability to meet the current and future needs of our riders.”
“The needs of the university market can vary greatly from those at the municipal or corporate markets. Our SPOT system delivers the flexibility to meet these wide-ranging needs, and ETA’s dedication to delivering a pain-free, seamless integration affords our educational clients the ability to focus their efforts on their core customers — their students,” said Nicole Castonguay, CEO at ETA Transit.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.