METRO Magazine Logo
MenuMENU
SearchSEARCH

Masabi to launch mobile ticketing with New York’s MTA

Riders will be able to use their phones as tickets on both Metro-North Railroad and Long Island Rail Road.

May 1, 2014
Masabi to launch mobile ticketing with New York’s MTA

Courtesy Masabi

2 min to read


Courtesy Masabi
Masabi, a leader in mobile ticketing and payments for transit, today announced that New York’s Metropolitan Transportation Authority (MTA) has selected the company to provide mobile ticketing for both the Metro-North Railroad (MNR) and Long Island Rail Road (LIRR).

RELATED:As Mobile Ticketing Makes Strides, E-fare Tech Ramps Up

Ad Loading...

Masabi’s mobile ticketing technology will allow riders to buy train tickets using their smartphones, anytime and anywhere, eliminating the need to ever carry a paper ticket again.

Customers will be able to quickly and securely buy and use electronic tickets for both railroads using a mobile ticketing application or website. This technology means that customers no longer have to wait in line at ticket machines, or fumble for cash to pay on board, revolutionizing the process of buying tickets on the two largest commuter railroads in the U.S.

WATCH:MBTA's mTicket app demonstration

The MTA will be using Masabi’s JustRide platform, a deployment-proven, end-to-end mobile ticketing and fare collection system. The award-winning product includes features such as ticket purchase, user display and easy validation together with sophisticated back-end infrastructure for secure payments, ticket management, customer service, reporting and real-time analytics.

“This is a step forward as we look to use the latest technologies available to make fare payment at all our agencies easier, faster, and more convenient,” said Thomas F. Prendergast, Chairman and CEO of the MTA.

"Mobile ticketing is all about making life easier for transit riders," said Ben Whitaker, CEO of Masabi. "By transforming smartphones into vending machines, we are making waiting in line a thing of the past. We are excited to be working with Metro-North and Long Island Rail Road to bring our award-winning technology to New York's commuters."

Through the app, all ticket types will be available for purchase including one-way, round-trip, ten-trip, weekly passes, and monthly passes: from any origin or destination with payment being made via either debit or credit card. Tickets are sent to users’ phones in the form of an electronic ticket that can be validated visually by conductors, or as an encrypted barcode that can be scanned by a conductor’s handheld device to verify that the barcode is valid.

“As a lifelong Metro-North rider, it is exciting to be bringing our technology to New York’s commuter railroads,” said Josh Robin VP of North America, Masabi. “With our technology, the MTA will be able to deliver industry-leading innovation to its riders at a fraction of the cost of traditional fare payment technology.”

More Management

New MobilityJune 5, 2026

Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility

In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.

Read More →
A maintenance person with a tablet.
ManagementJune 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Read More →
Alstom purchasing site for Acela network manufacturing
Railby StaffJune 4, 2026

Alstom Acquires Delaware Site to Support Amtrak NextGen Acela Fleet

The company is investing more than $55 million to acquire and improve the property and will employ approximately 100 people at this site once it is operational.

Read More →
Ad Loading...
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →
Riders in MARTA bus station
Security and Safetyby StaffJune 4, 2026

Federal Transit Officials Launch MARTA Safety Probe

FTA has given MARTA 15 days to provide records on crime prevention, fare evasion enforcement, and security funding as part of a broader safety investigation.

Read More →
ABA testifies for federal bus regulations

ABA's Ferguson Testifies in Support of BUS Act, National Standards for Bus Operators

The BUSES Act would create a nationwide framework preventing state and local governments from enforcing bus idling restrictions of less than 15 minutes, a threshold consistent with existing Environmental Protection Agency guidance.

Read More →
Ad Loading...
World Cup Crowds Will Test Transit Systems
ManagementJune 3, 2026

When Routine Fails: How Public Transit Must Adapt for the World Cup

The 2026 FIFA World Cup will test transit agencies’ ability to manage unpredictable travel patterns, making real-time data and operational flexibility critical to moving millions of visitors efficiently.

Read More →
Jacksonville Transportation Authority America250 bus and transit van.
Managementby News/Media ReleaseJune 3, 2026

Florida’s JTA Puts Innovation in Motion Ahead of America250

The agency unveiled a commemorative America250 bus during a visit from U.S. DOT's Seval Oz and showcased its autonomous mobility programs.

Read More →
A rendering of a California High-Speed Rail vehicle
Railby StaffJune 2, 2026

California Selects Team for Nation’s First True High-Speed Rail Track and Systems Contract

The board action follows completion of track installation at the 150-acre southern railhead in Kern County, which will serve as the staging and distribution hub for high-speed track and systems installation.

Read More →
Ad Loading...
Technologyby StaffJune 2, 2026

IndyGo, Cleveland RTA Expand Digital Fare Payment Options with Masabi

The new systems combine mobile apps, smart cards, and automatic fare capping to simplify payments, expand flexibility, and help riders access the lowest available fares.

Read More →