Agnes Otto has been named area manager responsible for transportation and infrastructure operations in Kansas, Nebraska, Iowa and Oklahoma at WSP USA, formerly WSP | Parsons Brinckerhoff, an engineering and professional services consultancy.
In her new position, Otto is responsible for strategic business growth across the four states plus Western Missouri, and the Kansas City metropolitan area. She focuses on establishing and maintaining strong client relationships, expanding the firm’s presence in all markets, and managing project performance.
Previously, Otto served as WSP’s director of integrated solutions, leading the firm’s efforts across a range of disciplines including planning, technology, public engagement, travel forecasting and design visualization. She also supported the strategic planning and development effort for the firm’s transportation & infrastructure group.
Prior to joining WSP in 2014, Otto had a 15-year career with a large U.S. infrastructure firm, where she served in progressively responsible positions, most recently as vice president for strategy management and strategic planning officer.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.