RELATED: RTA approves 5-year 'Invest in Transit' strategic plan
Peer review finds Chicago's transit system ranks high in coverage, efficiency
According to the report, CTA, Pace, and Metra ranked in the top half of their peer groups for 14 of the 16 measures reviewed and in the top three for seven of those measures.

Pace retained its first-place ranking for operating cost per vehicle revenue hour for the eighth consecutive year and second-place rank for operating cost per passenger mile for the fifth year, measures of service efficiency and effectiveness.
Pace

The Regional Transportation Authority (RTA) released its annual peer performance measure reports that examine Chicago Transit Authority (CTA), Metra, and Pace performance in relation to comparable peer systems around the country. The reports, which cover performance for the 2016 report year, show that the region’s system continues to perform well for measures relating to service coverage and efficiency and effectiveness.
The transit agencies ranked in the top half of their peer groups for 14 of the 16 measures reviewed and in the top three for seven of those measures. The region’s peer group consists of Atlanta, Boston, Dallas, Houston, Los Angeles, Miami, New York, Philadelphia, and Washington, DC.
“What we see with the regional peer review is that the Chicago region had a strong performance overall which is a testament to the hard work of the three transit agencies, who continue to excel in service to our riders,” said Leanne P. Redden, RTA executive director. “But the same report also shows many of our peers outspending us in terms of capital investment, which is a major concern when one looks at our state of good repair needs.”
The Regional Peer Review evaluates how the region’s transit system, as a whole, performs among the top 10 largest metropolitan regions in the U.S., with Chicago being the third largest by population. The sub-regional peer review examines how each of the transit agencies’ modes of transportation performs against five similar peer agencies. Both reports use data submitted to the Federal Transit Administration to ensure consistency and comparability.
Both reports use four categories for evaluating performance – Coverage, Efficiency and Effectiveness, Service Maintenance and Capital Investment, Solvency.

Regional Peer Review highlights include:
Coverage: Compared to its peer regions, Chicago placed in the top half for each measure of coverage. The Chicago region ranked second for annual ridership for the first time since regional reporting began, overtaking Los Angeles.
Efficiency and Effectiveness: Chicago retained its top-ranked position for operating cost per passenger mile for the sixth consecutive year, indicating the provision of cost-effective service throughout the region.
Maintenance and Capital Investment:The Chicago region dropped three rank positions for the performance measure miles between major mechanical failures, decreasing 22% compared to 2015 and returning to fourth-place rank for this metric.
Solvency: On a per-passenger basis, Chicago’s ranking for capital expenditures dropped to sixth place; Chicago transit expends roughly 35% of what New York spends per resident for capital projects.
Sub-Regional Peer Review highlights include:

CTA
CTA bus remained a top performer, exceeding or equaling the peer average in eight of 11 measures.
For the eighth consecutive year, CTA bus retained its top-ranked performance for operating cost per vehicle revenue hour.
CTA rail was top-ranked for two service efficiency and effectiveness measures: operating cost per vehicle revenue hour (for the eighth consecutive year) and operating cost per passenger mile (for the sixth consecutive year).
Metra
Metra retained its second-place ranking for operating cost per passenger trip for the sixth consecutive year. Metra moved up one rank position for two other measures of efficiency and effectiveness: operating cost per vehicle revenue hour and operating cost per passenger mile, for which Metra achieved top ranking.
With an average fleet age of 24 years, Metra’s revenue vehicles are four years older than the peer average and rank fifth place compared to peers.
Pace
Pace retained its first-place ranking for operating cost per vehicle revenue hour for the eighth consecutive year and second-place rank for operating cost per passenger mile for the fifth year, measures of service efficiency and effectiveness.
Pace vanpool performed favorably to the peer average for operating cost per vehicle revenue hour and operating cost per passenger trip.
Pace ADA paratransit performed as well as or better than the peer average for nine of ten performance measures.
More Management

FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide
See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Virginia's $28.5B Transportation Plan Targets Transit and Rail
Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.
Read More →
Latinos In Transit Seeks Host Organization for 2027 Leadership Summit
The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.
Read More →
Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →
DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades
Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.
Read More →
D Line Expansion Fuels Growth Across LA Metro's Rail System
Weekend rail ridership was especially strong, soaring 18% as riders embraced expanded access to jobs, entertainment, dining, and cultural destinations, said the agency. Total system ridership for May, including bus and rail, was 26,966,657.
Read More →
Q4 Travel Data Reveals Drop in Vehicle Traffic to Manhattan Congestion Zone
NYMTC’s quarterly Travel Patterns Report provides a snapshot of travel activity throughout New York City, Long Island, the Lower Hudson Valley, and northern New Jersey using data collected from the agencies operating the region’s bridges, tunnels, and public transit systems.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →
California's BART Approves FY27 Budget While Maintaining Service Levels
The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.
Read More →