METRO Magazine Logo
MenuMENU
SearchSEARCH

Plan for NY MTA eTix mobile ticketing app rollout accelerated

The app, which was scheduled for completion by the end of 2016, will now be available to all LIRR and Metro-North riders by the end of this summer.

July 5, 2016
Plan for NY MTA eTix mobile ticketing app rollout accelerated

SteveStrummer

2 min to read


New York Gov. Andrew M. Cuomo announced the accelerated rollout of MTA eTix, a free MTA app that will allow Long Island Rail Road and Metro-North Railroad customers to purchase train tickets anytime, anywhere with their mobile devices. The app, which was scheduled for completion by the end of 2016, will now be available to all riders of both railroads by the end of this summer.

“Governor Cuomo has asked us to make this app broadly available as quickly as possible, and we’ve responded with an aggressive roll out schedule that will make MTA eTix available to all LIRR and Metro-North riders before the end of August,” said MTA Chairman/CEO Thomas Prendergast. “With the launch of this new app riders can buy their tickets wherever and whenever they want, and that means more choice, and greater convenience.”

Ad Loading...

LIRR and Metro-North customers can check schedules, see service status and purchase tickets without waiting in line. The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as password and linked credit card numbers.

MTA eTix will first debut on the LIRR’s Port Washington Branch and Metro-North’s Hudson Line Tuesday. After introducing the app on these two rail lines, the MTA will make e-ticketing available to all LIRR and Metro North customers by the end of 2016. MTA eTix can be accessed as a stand-alone app or through the popular TrainTime apps and can be downloaded for free for iPhone and Android phone users. Customers who prefer paper tickets will be unaffected by the new app.

The MTA eTix app was developed by Masabi, Ltd., which has also created electronic mobile ticketing programs for MBTA Commuter Rail in Boston, NICE Bus on Long Island, and Metrolink in Los Angeles. Masabi was selected in April 2014 following a competitive request for proposals issued in March 2013.

More Management

An Amtrak Cascades Airo Trainset at a station.
Railby Alex RomanAugust 14, 2026

FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak

Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.

Read More →
Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
Jonathan Hunt, GM/CEO at MARTA
Managementby Staff and News ReportsAugust 13, 2026

People Movement: MARTA Drops Interim Tag on GM/CEO Hunt and More

In this edition, METRO covers recent appointments and announcements at the FMCSA, HDR, SilverRide, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Ad Loading...
A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Ad Loading...
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →