Study: Bus tracker draws small number of CTA riders
Finds that more people take public transit when they can access bus and train arrival times on their cellphones and computers. Ridership gains may not be larger because many riders may not be aware of the additional options for accessing arrival times.
CHICAGO — According to a study published in the journal Transportation Research that focused on Chicago Transit Authority riders, more people take public transit when they can access bus and train arrival times on their cellphones and computers, Forbes reported.
However, the authors of the study told Forbes that since the agency implemented its Bus Tracker system, ridership gains have been modest. That may be because many riders don’t know they can access arrival times. For the full story, click here.
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