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In this age of smartphones, tablets, Twitter, Facebook and other social media, rapid transit has taken on a new meaning. Passengers not only want to get to their destinations fast, they want information about their trips in an instant. To answer customers’ demands of immediacy, transportation organizations across the country have taken to using a variety of methods to disseminate details as quickly as possible.
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As public service institutions, transit organizations’ involvement in their communities should extend beyond bus routes and train stations. SEPTA demonstrates good citizenship collectively as an organization and through its employees’ individual community service activities.
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In a time of dwindling government funding, selling ads is an important revenue generator for transit authorities. But the advertising can be more than simply placing a car card on a bus or putting up a poster at a station — creativity can produce an “experience” for customers.
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As the GM of the Calif.-based Sacramento Regional Transit District (RT), it is critical to continuously expand my knowledge of all aspects of RT's bus and light rail system. I’ve found that a great way to stay on top of the day-to-day happenings is to ride RT’s buses and trains regularly, either as part of my commute or while conducting RT business.
Read More →In Southern California, three commuter rail operators have successfully offered service to passengers for decades along a single rail corridor. However, with three operators come three independent schedules and pricing structures. This can lead to confusion among customers. A new bill signed by Gov. Jerry Brown will help integrate the services.
Read More →This summer, there seemed to be an uptick in transit agencies working to offer more services to bicyclists. Was this just because of the summer, when more people are out and about on their bikes, or is there a larger movement afoot in how people travel and commute with transit?
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“If you commit a crime on SEPTA, you will be caught.” Those were the words of SEPTA Police Chief Thomas Nestel when video surveillance footage of a suspect wanted for a robbery and shooting at the North Philadelphia Broad Street Line station was released to local media.
Read More →Many APTA business members have no idea of the unusual significance of Michael Melaniphy being selected to be the president of the association. Why is it so gratifying to business members? One need only know the history of the many years business members struggled just to be allowed to be members of the public transit association.
Read More →L.A. Metro’s latest annual customer survey shows a distinct divide between riders using only the bus or exclusively rail, and reveals some income, gender and race differences. Is it just an L.A. thing?
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Kids love vehicles — cars, trucks, construction equipment. But how often do children get a chance to “get up close and personal” with buses, big rigs and emergency responder units? “Touch-a-Truck” events, a relatively new type of community activity, are giving kids across the country the opportunity to sit behind the wheel.
Read More →Recently, Purdue University announced it will name its civil engineering building for alumnus and donor Delon Hampton and his mother, Elizabeth Hampton.
Read More →Transit has its own version of Rock & Roll. I once read someone’s comment that, in the case of a bus operator, ‘Rocking & Rolling’ in the seat should not occur if their mirrors are set properly. I strongly disagree with that statement and regrettably say a statement like that will precede an increase in pedestrian knockdowns, especially when turning left and departing bus stops.
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