METRO Magazine Logo
MenuMENU
SearchSEARCH

MTA subway performance improving, officials call for congestion pricing

The MTA is in a dire financial position, officials say, with an operating budget deficit of approximately $500M as early as 2020.

February 26, 2019
MTA subway performance improving, officials call for congestion pricing

The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo‎ in July 2017

Marc A. Hermann

3 min to read


The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo‎ in July 2017 Marc A. Hermann

Metropolitan Transportation Authority (MTA) President Patrick Foye, Managing Director Ronnie Hakim, and New York City Transit President Andy Byford outlined new statistics showing the dramatic subway performance improvements that have been achieved since the launch of the Subway Action Plan. They pointed to a months-long trend of improvement, including the best on-time performance and the fewest number of delays that the system has seen in four years.

The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo‎ in July 2017, and funded by the governor, legislature, and city, with the goal of taking extraordinary measures to stabilize and improve the more than 100-year old subway system.

Ad Loading...

The officials also noted the MTA is in a dire financial position, with an operating budget deficit of approximately $500 million as early as next year, growing to nearly $1 billion by 2022. The agency also has zero funding allocated for its next capital plan (2020-2024). For progress to continue, they noted it is absolutely necessary to pass congestion pricing and secure additional and reoccurring revenue from city and state funding partners. Without additional revenue from congestion pricing, fares would increase by approximately 30%, over currently scheduled increases.

“Our concerted efforts are paying off in the form of fewer delays, less waiting, faster trips, and an overall better experience for our customers,” said MTA New York City Transit President Andy Byford. “These are sustainable improvements resulting from the Subway Action Plan, but we’re also limited by an aging infrastructure - in order to achieve the subway system that New Yorkers deserve and that Transit employees are capable of delivering, we need sustainable, adequate funding through means such as congestion pricing.”

Weekday on-time performance is up 32% according to the MTA. MTA

Weekday on-time performance in January was 76.7%, as opposed to 58.1% in January 2018, — an approximately 32% improvement. January also represents the fifth consecutive month that the Department of Subways exceeded its goal of reducing 10,000 delays each month. In January 2019, there were 42,348 weekday delays, compared to 76,287 in January 2018. Weekday major incidents — incidents causing 50 or more delays — are also drastically down in January, with 52 compared to 105 in January 2018.

Weekend on-time performance is also drastically improved. In January 2019 compared to January 2018, there were seven major incidents compared to 14; 83.1 percent on-time performance compared to 64.7%; and 8,180 delays compared to 18,931.

Delay-inducing track fires caused by debris are also significantly down — a direct result of aggressive debris cleanup under the Subway Action Plan. In January 2019, there were 23 track debris fires, compared to 42 in January 2018. In the 12 months leading up to January 2019, there were 322 track fires related to debris, compared to 452 the previous year.

Ad Loading...

Several other metrics also point to evidence of the Subway Action Plan's effectiveness. Additional unanticipated time spent waiting on platforms is down to one minute 11 seconds compared to one minute 35 seconds and additional unanticipated time spent on trains is down to 58 seconds compared to one minute 46 seconds.

More Management

An aerial image of SMU/Mockingbird Station with text reading "Transit-Oriented Development. Your Questions, Explained."
Managementby Elora HaynesAugust 1, 2026

What Transit-Oriented Development Means for the Future of Public Transportation

Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.

Read More →
A graphic with an image of railroad track in the background and text reading: "$22 Million for Transit Innovation, Updates to High-Speed Rail Rules."
Managementby Staff and News ReportsJuly 31, 2026

USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules

New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.

Read More →
A blue graphic with text reading "TCC Unveils Case Studies Ahead of Federal Funding Deadline."
Managementby Elora HaynesJuly 29, 2026

Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline

The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.

Read More →
Ad Loading...
Fred Ferguson, President/CEO of the American Bus Association
Managementby Alex RomanJuly 29, 2026

People Movement: American Bus Association Extends Ferguson and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
 An MBTA bus
Managementby StaffJuly 28, 2026

MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel

Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.

Read More →
Ad Loading...
A public transit bus at a pedestrian crosswalk with text reading "Federal Transit Administration Makes $610 Million Available for Bus Projects."
Managementby StaffJuly 27, 2026

FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects

The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
MBTA rail platform with people walking by.
Managementby Elora HaynesJuly 23, 2026

Massachusetts Approves $530M to Strengthen MBTA Operations, Infrastructure

The funding package targets operating stability, capital improvements, and fare affordability, offering a model for agencies navigating long-term funding challenges.

Read More →
Ad Loading...
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →