The Los Angeles County Metropolitan Transit Authority (Metro) launched its enhanced app, Transit Watch 3.0. Transit Watch provides passengers with an accessible and direct line of communication to report security incidents, suspicious activities, safety concerns, and maintenance issues directly to Metro.

The newly enhanced app offers a comprehensive platform that simplifies the user experience to better accommodate a diverse user base with varying levels of technological proficiency.  All essential functions are easy to locate and navigate such as incident reporting, location-based services, real-time communication, and image and video sharing.

Transit Watch 3.0 will also support the 14 most commonly-spoken languages in Los Angeles County including Armenian, Catalan, Chinese, French, German, Italian, Japanese, Khmer, Korean, Russian, Slovenian, Spanish, Thai, and Vietnamese.

“We all play a role in making the system safer,” said Deputy Chief of System Security & Law Enforcement Robert Gummer. “Whether you’re on your way to work, school or to visit friends we want to know whenever you see something concerning. With the enhanced features of Transit Watch 3.0 now you can share information, including your exact location and videos, with us in real-time 24/7.”

New Functionality

Transit Watch 3.0 also introduces real-time translation functionality from inbound and outbound messages, optional share location features, expanded media capacity, and in-app messaging.

The new and improved version of Metro’s Transit Watch platform is a critical component of Metro’s efforts to enhance the system’s safety and security and promise to always put the rider first.

The new version also provides improved real-time reporting and statistical analysis on the desktop application which helps Metro respond to issues more efficiently and identify trends.

The LA Metro Transit Watch App is available on Apple’s App Store and Google Play.