Making History: TECO Line Streetcar Hits All-Time Ridership Record
L.A. Metro Saw Ridership Increase in 2022
Over the past year, Metro invested in several programs and projects to improve bus and rail services.

There were 255 million boardings in 2022, surpassing the 227 million in 2021.
Photo: Han Zheng (CC BY-SA 2.0)
The Los Angeles County Metropolitan Transportation Authority (Metro) announced a 12% increase in transit ridership compared to a year ago.
There were 255 million boardings in 2022, surpassing the 227 million in 2021, according to Metro's news release.
“During the early days of the COVID-19 pandemic, many of Metro’s riders disappeared, and stayed away for most of the epidemic," said Ara J. Najarian, Metro Board chair. "As we saw Angelenos return to their pre-pandemic lives last year, Metro is working diligently to restore the level of service for those who depend on transit to get where they need to be to see riders come back on our county’s buses and rail lines as a result."
Over the past year, Metro invested in several programs and projects to improve bus and rail services. As a result of these investments, bus ridership increased by 10%, and rail ridership was up by almost 20%.
One program that contributed to these increases is the NextGen Bus plan, which results from a reimagined bus system that focuses on providing accessible service.
Metro riders now experience an increase in the frequency of buses on key routes, making access to grocery stores, schools, parks, and medical centers more readily available.
There are now 1.1 million jobs accessible through frequent bus services with 10-minute or better intervals, representing a 350% improvement over pre-pandemic services.
According to an October 2022 Customer Experience survey, 75% of Metro’s riders are from low-income households. Metro has expanded its Low-Income Fare is Easy (LIFE) and GoPass pilot programs to make fares more affordable.
The Low-Income Fare is Easy (LIFE) program offers fare discounts that can be applied toward the purchase of weekly and monthly transit passes on Metro and any LIFE program participating transit agencies or 20 free rides on any of the participating transit agencies.
In 2022, Metro delivered more than 10 million rides to LIFE program holders and more than 11.7 million rides to GoPass holders.
“Metro is better serving the diverse communities that rely on public transportation to access education, employment, healthcare, and other essential services,” said Stephanie Wiggins, Metro CEO. “We’re just beginning to see the fruits of our efforts to restore ridership as riders feel more confident and comfortable using public transportation to get where they need to go.”
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →