METRO Magazine Logo
MenuMENU
SearchSEARCH

Public Transit Ridership Hits 70% of Pre-Pandemic Levels

The rise in ridership is reflective of transit agencies adapting to the swiftly changing needs of their communities while delivering safe, reliable service, according to APTA.

Public Transit Ridership Hits 70% of Pre-Pandemic Levels

Ridership declines began in mid-March 2020, coinciding with stay-at-home emergency orders in many cities and states across the country.

Credit:

Metro Transit

2 min to read


Continuing an upward trend, the public transportation industry saw ridership rebound to more than 70% of pre-pandemic levels in September, according to APTA’s Ridership Trends Dashboard.

“Public transit agencies suffered catastrophic blows to ridership when the COVID-19 pandemic arrived in March 2020. Systems saw significant declines in ridership as offices closed and Americans were urged to work from home for extended periods. But now, as we see more workers return to the office, more students return to school, and more community destinations such as restaurants, theaters, and retail stores reopen their doors, agencies from coast-to-coast are seeing a rise in ridership,” said APTA President/CEO Paul P. Skoutelas. “Throughout the course of this pandemic, transit systems have provided mobility to essential workers and earned riders’ trust every day by remaining vigilant about their health, safety, and cleaning protocols as new variants of the coronavirus continued to emerge. Even though workers in many cities continue to work from home, at least on a part-time basis, we are seeing steady growth in ridership and are optimistic those trends will continue. As the latest data shows, public transportation continues to move people and shape the future of our communities.”

Ad Loading...

The COVID-19 pandemic had an immediate and significant impact on public transportation ridership. Ridership declines began in mid-March 2020, coinciding with stay-at-home emergency orders in many cities and states across the country.

Ridership declined to a low point of 10% to 40% of pre-pandemic levels in many cities. After falling to 20% of pre-pandemic levels in April 2020, ridership has recovered to more than 70% of pre-pandemic levels. The rise in ridership is reflective of transit agencies adapting to the swiftly changing needs of their communities while delivering safe, reliable service, according to APTA.

More Management

Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →
New Mobilityby StaffJanuary 30, 2026

Chicago's Pace Expands VanGo Mobility Program

The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.

Read More →
A blue and white graphic with text reading "Foothill Gold Line: Design Contract Award & 2026 Board Leadership."
Managementby StaffJanuary 30, 2026

Foothill Gold Line Board Awards Claremont Extension Design Contract to Parsons, Maintains Board Leadership for 2026

Parsons wins the $60M Claremont Extension design contract as the Foothill Gold Line board reaffirms leadership during a pivotal project phase.

Read More →
Ad Loading...
Technologyby StaffJanuary 29, 2026

Houston METRO Introduces RideMETRO Fare System

The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.

Read More →
Managementby StaffJanuary 29, 2026

Valley Metro Sees Strong Ridership Growth in 2025

The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.

Read More →
A b2x rewards logo and graphic reading "Read. Learn. Earn."
Managementby StaffJanuary 29, 2026

Bobit Business Media Launches B2X Rewards to Engage Transit Industry Professionals

The new program rewards B2B audience readers for engaging with trusted content and suppliers, earning them points toward events, travel, and more.

Read More →
Ad Loading...
Busby StaffJanuary 29, 2026

Subway Customer Satisfaction Reaches Record High, New York MTA Says

The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.

Read More →
Busby StaffJanuary 28, 2026

New Orleans RTA Reaches Agreement with ATU

The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.

Read More →
Managementby StaffJanuary 27, 2026

Keolis Retains Virginia Railway Express Contract

The new contract for Keolis and VRE will commence in July 2026, with the potential to expand to 15 years.

Read More →
Ad Loading...
Busby StaffJanuary 27, 2026

California's OCTA Advances 2026 Initiatives Centered on Balance and Sustainability

The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.

Read More →