Safeguard my personal data — our democracy depends on it

July 31, 2019

“Cities and private companies must take steps to safeguard data and ensure that individual privacy — a foundation of democratic society — is protected.”

Fighting against human trafficking is everyone's duty

July 17, 2019

U.S. traffickers have been shown to use all modes of transportation to find their next victims. Initiatives are being placed to combat trafficking and empower operators to act. 

June 26, 2019

Focusing on ‘abilities’ gives those with disabilities a ‘sense of purpose’

I recently learned about a program offered by Transport for London that provides “people with mild to moderate learning disabilities and those on the autism spectrum the chance to gain skills and work experience.”

February 12, 2019

Come Together to Shut Down the Shutdown, Fund a Transit Bill

As I write this, we are a few days away from another potential government shutdown if negotiations on border security are not hammered out.

December 19, 2018

New Year, New Hopes for the Motorcoach Industry

Hiring and retaining drivers is the greatest challenge facing motorcoach operators, according to 70% of respondents of METRO Magazine's 2019 Motorcoach Survey. The public transit industry is not immune to this issue either.

November 6, 2018

When voting 'yes' says 'no' to funding for transportation

I’m crossing my fingers that by the time you read this, the proposition repealing California’s gas tax and vehicle fees (SB 1) will have failed.

July 2, 2018

Lest we forget, we are all human beings

As you may know, I like to use this column to draw attention to transportation-related issues that are important to me, such as climate change, accessibility, and innovation.

June 30, 2015

Can Courtesy Campaigns Curb the 'Trashing' of Transit?

It drives me nuts when people litter. One of my biggest pet peeves is when people throw trash out of their car windows while they’re driving. I’m always tempted to honk my horn when I see drivers slyly ditching cigarette butts through their open window. Listen up, people. We see you!

April 28, 2015

How transit agencies can manage the 'blizzard' of negativity on Twitter

Agencies that use Twitter to respond to users’ complaints or answer questions get more positive Twitter reaction and more civil discourse online, according to Lisa Schweitzer the author of a recent study analyzing tweets of public transit agencies. “It’s about the marketing potential of social media — a lot of public transit agencies are simply tweeting their problems to the world by blasting out late service announcements. That’s not a good use of Twitter,” she says. “Transit agencies can influence the tone of the discussion by interacting with patrons online,” Schweitzer explains. “It gives people something to respond to, and it reminds people that somebody is listening.”

January 16, 2015

8 Resolutions to Help Better Your Bus Business

Usually by early January, I will hopefully have taken down the last of our holiday decorations and eaten or given away the remaining sweets that have become a part of my regular diet during the month of December. Then, of course like most people, I’ll think about ways I want to improve myself for the coming year. Whether it be exercising more (walking from the parking lot to my office doesn’t count), eating less ice cream or managing my email better. The latter practice alone would help improve my efficiency at work immensely. I’m sure you probably feel the same way.

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